Summary
Work History
Education
Skills
Timeline
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Amanda Stoetzel

Tuttle,OK

Summary

Dynamic hospitality professional with extensive experience at The Diner, excelling in staff training and customer relations. Proven ability to enhance service quality through effective problem-solving and team leadership. Skilled in safe food handling and maintaining cleanliness standards, consistently delivering exceptional guest experiences in high-volume environments.

Work History

Server Trainer

The Diner
08.2024 - 2025
  • Guided new hires through comprehensive training to accelerate their integration.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
  • Exhibited comprehensive understanding of food and beverage service standards.

Assistant Manager

Cash Express, LLC
10.2022 - 2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Server/bartender

Genghis Grill
06.2022 - 2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

GED -

Moore High
Moore, OK

Skills

  • Safe food handling
  • Menu memorization
  • Order accuracy
  • Effective time management
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Task delegation
  • Goal setting
  • Workload management
  • Sales growth
  • Strong work ethic
  • Exceptional customer service
  • Hospitality service expertise
  • Cleanliness standards
  • Food running
  • High volume dining
  • Team collaboration
  • Sales expertise
  • Quality control

Timeline

Server Trainer

The Diner
08.2024 - 2025

Assistant Manager

Cash Express, LLC
10.2022 - 2024

Server/bartender

Genghis Grill
06.2022 - 2023

GED -

Moore High

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Amanda Stoetzel