Amanda Taylor
Ft. Pierce,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Medical Records Clerk
Datavant
01.2024 - Current
- Streamlined medical record retrieval by implementing an efficient filing system.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Collaborated with physicians and nurses, providing timely access to accurate and up-to-date medical records.
Radiology Scheduler
Carenet Health
10.2022 - 12.2023
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Provided excellent customer service to patients, answering inquiries about radiology procedures and billing processes promptly and accurately.
- Maintained strict adherence to HIPAA guidelines while handling sensitive patient information during the scheduling process.
- Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
- Streamlined appointment scheduling by implementing an efficient online booking system.
Senior Clinical Administrative Coordinator
North York Rehabilitation Centre
07.2016 - 07.2022
- Improved patient satisfaction by streamlining appointment scheduling and follow-up procedures.
- Enhanced team efficiency through effective coordination of clinical staff schedules and resources.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for patients, resulting in improved health outcomes.
- Coordinated medical referrals for patients, ensuring seamless transitions between providers and continuity of care.
Cashier Team Lead
Palm Wine & Spirits
09.2018 - 06.2019
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Delivery Courier
Need It Now Delivers
06.2014 - 02.2016
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
Waitress Supervisor
Sal's Pizza& Italian Resturant
09.2010 - 09.2015
- Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
- Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
Education
Associate of Science - Health Administration
Florida Career College - Miami
Miami, FL06.2010
High School Diploma -
Miami Edison Senior High School
Miami, FL06.2007
Skills
- Patient Confidentiality
- HIPAA Compliance
- Appointment Setting
- Microsoft Office Suite
- Organizational Skills
- Effective Communication
- Time Management
- Proficiency in Epic
- Proficiency Salesforce
- Telephone Etiquette
- Electronic Health Records
- Critical Thinking
- Computer Literacy
- Adaptability
Timeline
Medical Records Clerk
Datavant
01.2024 - Current
Radiology Scheduler
Carenet Health
10.2022 - 12.2023
Cashier Team Lead
Palm Wine & Spirits
09.2018 - 06.2019
Senior Clinical Administrative Coordinator
North York Rehabilitation Centre
07.2016 - 07.2022
Delivery Courier
Need It Now Delivers
06.2014 - 02.2016
Waitress Supervisor
Sal's Pizza& Italian Resturant
09.2010 - 09.2015
Associate of Science - Health Administration
Florida Career College - Miami
High School Diploma -
Miami Edison Senior High School