Amanda Tolle
Parkton
Summary
Compassionate veterinary receptionist with background in managing busy clinic environments while providing top-notch customer service to pet owners and maintaining efficient office operations. Strengths include communication skills, organizational abilities, and knowledge about animal care. Have contributed to improving client satisfaction rates through exceptional service delivery and problem resolution. Experienced in scheduling appointments, updating pet records, answering client inquiries, and assisting veterinarians with non-medical tasks.
Overview
10
10
years of professional experience
Work History
Customer service Representative
Prettyboy Veterinary Hospital
Parkton
02.2025 - Current
- Helpful in providing comprehensive support within veterinary clinic, ensuring smooth daily operations and positive client interactions.
- Demonstrates generosity and empathy, fostering welcoming environment as Veterinary Receptionist.
Assistant Manager
Walgreens
Richmond Hill
05.2023 - 05.2024
Customer Service Representative
Wheelersburg Animal Hospital
Wheelersburg
03.2021 - 02.2022
Shift Leader
Walgreens
Holden Beach
01.2019 - 07.2020
Customer Service Representative
Walgreens
Southport
05.2018 - 01.2019
Head Receptionist
Wheelersburg Animal Hospital
Wheelersburg
04.2015 - 08.2017
Education
High School Diploma -
Northwest High School
OH05.2009
Skills
- Building customer/client relationships
- Customer service
- Time management
- Telephone skills
- Organization skills
- Appointment scheduling
- Conflict resolution
- Data entry
- Veterinary software
Timeline
Customer service Representative
Prettyboy Veterinary Hospital
02.2025 - Current
Assistant Manager
Walgreens
05.2023 - 05.2024
Customer Service Representative
Wheelersburg Animal Hospital
03.2021 - 02.2022
Shift Leader
Walgreens
01.2019 - 07.2020
Customer Service Representative
Walgreens
05.2018 - 01.2019
Head Receptionist
Wheelersburg Animal Hospital
04.2015 - 08.2017
High School Diploma -
Northwest High School
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