Amanda Torrence Camposano
Woodbury,MN
Summary
Driven and dependable, excelled in fast-paced environments at L'amour Massage and Caribou Coffee, enhancing customer satisfaction and streamlining operations. Leveraged organization skills and computer proficiency to improve service delivery and operational efficiency, demonstrating exceptional problem-solving abilities and a commitment to excellence. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Receptionist
L'amour Massage
01.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Team Member
Caribou Coffee
06.2022 - 08.2023
- Improved customer satisfaction by quickly helping each person find desired items.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
- Enhanced store security measures, reducing incidents of theft and loss.
Team Member
Dairy Queen Grill & Chill
05.2021 - 06.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Science - Nursing
Century College
White Bear Lake, MN04.2026
High School Diploma -
Woodbury High School
Woodbury, MN06.2024
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Problem-Solving
- Punctual and Reliable
- Computer Proficiency
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
L'amour Massage
01.2023 - Current
Team Member
Caribou Coffee
06.2022 - 08.2023
Team Member
Dairy Queen Grill & Chill
05.2021 - 06.2022
Associate of Science - Nursing
Century College
High School Diploma -
Woodbury High School
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Certified Phlebotomy Technician (CPT) - National Healthcareer Association (NHA).
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