Amanda Velasquez
La Puente,USA
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Versatile team member offering over [Number] years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
20
20
years of professional experience
Work History
Personal Shopper
Shipt
06.2018 - Current
- Enhanced client satisfaction by providing personalized shopping experiences based on individual styles and preferences.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Increased sales revenue by carefully selecting high-quality products tailored to the unique needs of each client.
- Streamlined shopping processes for clients by conducting thorough research and staying current on fashion trends and product availability.
Assistant Manager
F.I.D.M
10.2003 - 08.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Education
High School Diploma -
Los Angeles High School
Los Angeles, CA06.1999
Skills
- Customer Service
- Verifying Order Accuracy
- Online Order Processing
- Planning and Organization
- Decision-Making
- Relationship Building
- Attention to Detail
- Upbeat and Outgoing Attitude
Languages
Spanish
Native or Bilingual
Timeline
Personal Shopper
Shipt
06.2018 - Current
Assistant Manager
F.I.D.M
10.2003 - 08.2014
High School Diploma -
Los Angeles High School