Amanda Veneigh
Milwaukee
Summary
Dynamic professional with extensive experience as a Cryptologic Linguist for the United States Air Force, excelling in data analysis and relationship building. Proven track record in delivering actionable intelligence and mentoring teams, while effectively managing operations and enhancing workflows. Skilled in telecommunications and critical thinking, driving mission success through strategic insights.
Overview
14
14
years of professional experience
Work History
Cryptologic Linguist - Korean
United States Air Force
06.2021 - 05.2024
- Employs Korean language skills to collect, transcribe, translate, analyze, and report intelligence information.
- Attends training programs to improve professional knowledge and interpretation skills.
- Operates receivers, recording equipment, computer systems, and communications related equipment.
- Uses radio receivers, recording equipment, operator workstations and related equipment to tune receivers to prescribed frequencies.
- Performs frequency search missions over specified portions of radio spectrums.
- Monitors, records, compiles and examines signals intelligence information.
- Translates, evaluates and reports on designated
communications, adding appropriate comments to assist in subsequent transcription and analysis. - Performs preventive maintenance on mission equipment.
- Processes signal intelligence information. Uses working aids and references to transcribe, analyze, and summarize voice or graphic communications in accordance with established formats and priorities.
- Recognizes essential elements of information,
analyzes communications, and reports items of interest. - Offers important strategic and tactical information gleaned from foreign sources.
- Develops and maintains glossary of technical terms.
Meta Quest Sales Agent
BDS Marketing
11.2022 - 01.2023
- Provides superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Explains features and advantages of Meta Quest products or services to promote sales.
- Informs customers of promotions to increase sales productivity and volume.
- Contributes to event marketing, sales and brand promotion.
- Serves customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Promotes conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Keeps detailed records of daily activities through online customer database.
- Develops and maintains strong working relationships with professionals within assigned territory.
- Gains customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Greets customers and offers assistance with selecting merchandise, finding accessories and completing purchases.
- Performs effectively in self-directed work environment, managing day-to-day operations and decisions.
- Exceeds company-defined sales quotas.
- Operates cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helps customers complete purchases, locate items, and join reward programs.
- Learns duties for various positions and provided backup at key times.
- Conducts inventory counts by adding each item in stock and documenting in computer system.
- Demonstrates product features, answered questions and redirected objections to highlight positive aspects.
Threat Warning Reporter
United States Air Force
06.2018 - 05.2019
- Provides support for friendly air forces to intercept, identify and engage airborne, ground and maritime targets.
- Provides threat warning information to mission aircrews and other users.
- Coordinates with airborne, ground and maritime entities to distribute operationally relevant threat and identification information.
- Applies strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Develops effective improvement plans in alignment with goals and specifications.
- Maintains database systems to track and analyze operational data.
- Cultivates positive relationships with other office sections to gain better understanding of overall operations.
- Helps meet changing demands by recommending improvements to training procedures.
Cryptologic Linguist - Arabic
United States Air Force
03.2013 - 05.2018
- Provides near real-time linguistic support to customers, QA/QC on transcriptions and subject matter expertise to junior and senior linguists, reporters, and analysts.
- Coordinates with multiple CONUS and OCONUS agencies to provide instrumental information in support of successful operations targeting terrorist cells and organizations.
- Generates transcripts and analysis papers featured in hundreds of intelligence products used in intelligence publications, target knowledge enhancements, briefings, enforcement activity, etc.
- Mentors multiple service members in terminologies, analytical assessments, tool methodologies and personal development.
- Reviews work of other linguists for accuracy of content and quality of written expression.
- Geolocates transmission signals and categorized results.
- Performs extensive research in Iraqi Arabic and Modern Standard Arabic to validate data.
Linguist Manager
CENTCOM - Theater Support Activity
06.2016 - 12.2016
- Manages team of linguists in support for Operation Freedom’s Sentinel / Resolute Support that provided vital SIGINT intelligence.
- Enables TSA to provide target development support to operations, management of workflows, provision of reachback support, QA/QC of KLs and other related reporting.
- Provides support to the Voice Language Analysis team, producing actionable intelligence in support of successful operations targeting insurgents.
Mission Manager
NSA/CSS
04.2014 - 05.2016
- Plans, organizes and directs cryptologic language analyst activities.
- Develops and evaluates standardization, qualification, reports, records and other requirements.
- Manages and monitors mission activities for 80+ multi-background employees.
- Reviews, updates, and compiles data for operational use and trend reporting and analysis.
- Works with supervisors and team members to understand needs, create and maintain work schedules, and fix manning discrepancies.
- Compiles and reviews misson reporting daily in order to produce briefings for high level customers.
- Ensures production is accurate and complete, and that mission is executed in compliance with current directives, mission system performance engineering, and preventive maintenance programs.
- Answers and manages incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Assists clients with formal requests for information; tracks and updates request progress in digital logs.
- Trains and supervises employees on office policies and procedures.
- Plans and coordinates logistics and materials for Command briefings, office meetings, and staff events.
Cashier
Walmart
06.2010 - 12.2010
- Operates cash register to record transactions accurately and efficiently.
- Performs cash, card, and check transactions to complete customer purchases.
- Counts money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintains current knowledge of store promotions and highlighted sales to customers.
- Reconciles cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Handles cash with high accuracy and took care to check bills for fraud.
- Works with floor team and managers to meet wide range of customer needs.
- Learns duties for various positions and provided backup at key times.
- Addresses customer needs and made product recommendations to increase sales.
- Answers questions about store policies and addressed customer concerns.
Education
No Degree - Korean Language Studies
Defense Language Institute
Monterey, CA11-2021
No Degree - Iraqi Arabic Studies
Defense Language Institute
Monterey, CA11-2012
Island Coast High School
Cape Coral05-2010
Skills
- Collaborative teamwork
- Telecommunications
- Critical thinking
- Technical report writing
- Geolocation
- Data analyzation
- Airborne signals
- Translating
- Data entry
- Sensitive information handling
- Schedule development
- Employee development
- Complex Problem-solving
- Relationship building
- Policy enforcement
- Inventory oversight
- Team building
- Task delegation
- Operations management
Air Force Achievement Medal, Joint Service Commendation Medal
From 2013 to 2018, I was recognized twice with two distinct medals awarded to me. I coordinated missions for over 200 multi-service and civilian personnel. I briefed the Site Watch Officers on hundreds of reports, coordinated requests for information, and provided intelligence support to tactical commanders during critical periods, impacting United States and foreign interests in the Middle East. Additionally, I trained and integrated newly qualified linguists and mission managers, ensuring the highest level of proficiency throughout my Division. Finally, I served as Flight Sponsor Coordinator, organizing the arrival and needs of dozens of new Airmen coming to Augusta, Georgia.
Languages
English
Native or Bilingual
Arabic
Professional Working
Korean
Professional Working
Timeline
Meta Quest Sales Agent
BDS Marketing
11.2022 - 01.2023
Cryptologic Linguist - Korean
United States Air Force
06.2021 - 05.2024
Threat Warning Reporter
United States Air Force
06.2018 - 05.2019
Linguist Manager
CENTCOM - Theater Support Activity
06.2016 - 12.2016
Mission Manager
NSA/CSS
04.2014 - 05.2016
Cryptologic Linguist - Arabic
United States Air Force
03.2013 - 05.2018
Cashier
Walmart
06.2010 - 12.2010
No Degree - Korean Language Studies
Defense Language Institute
No Degree - Iraqi Arabic Studies
Defense Language Institute
Island Coast High School
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