Summary
Work History
Overview
Education
Skills
Work Availability
Certification
Work Preference
Quote
Software
Timeline
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Amanda Venvertloh

Amanda Venvertloh

Payson,IL

Summary

An earnest individual with experience in human services fields, providing support and guidance to individuals in need. A strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services, and a devoted professional who can proactively raise awareness to opportunities for growth and identify strengths in complicated scenarios. Confident handling tasks independently and in teams with a highly organized approach to work. A strong advocate for those in need and committed to providing the best possible service and support for both staff and clients. An organized and dependable candidate, successful at managing multiple priorities with a positive attitude. A proven willingness to take on added responsibilities to meet team goals. Above all else, Motivated to help others achieve success in their own professional and personal journey's. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Work History

Illinois Region DAT Program Manager

The American Red Cross
Quincy, Illinois
2023.11 - Current
  • Worked effectively in fast-paced environments.
  • Recruited, mentored and trained new volunteers for Disaster Service Roles.
  • Deployed to multiple disaster responses, and gained valuable experience, beneficial to both the Illinois Region and the National Organization.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Disaster Program Specialist

The American Red Cross
09.2022 - 11.2023
  • Established goals and created action plans to achieve goals.
  • Worked alongside supervisors and peers to outline and implement program plans and objectives.
  • Recruited, mentored and trained new volunteers for Disaster Service Roles.
  • Deployed to multiple disaster responses, and gained valuable experience, beneficial to the Illinois Region.
  • Completed over 120 hours of training to develop crucial skills within Disaster Cycle Services.
  • Took leadership roles in my Response Area's service delivery to clients, as well as creating positive relationships with fellow staff and volunteers.

Probation Officer

Adams County
09.2018 - 09.2022
  • Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
  • Conducted investigations into violations and other allegations.
  • Built relationships with defendants and offenders, assessing living conditions and case background information.
  • Wrote progress reports and testified under oath at court hearings.
  • Oversaw administration of DNA indexing and drug and alcohol screenings for offenders.
  • Referred felony and misdemeanor offenders to necessary community resources.
  • Handled over 70 full-cycle caseloads per month.
  • Conducted pre-sentence investigations by doing in-depth research and compiling police reports.

Patient Access Representative

Blessing Health System
12.2021 - 09.2022
  • Dedicated weekend employee, working 12 hour shifts, Saturday and Sunday, while maintaining full-time job.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.

Senior Inventory Manager

Dot Foods, Inc
12.2012 - 09.2018
  • Used proprietary company software to authorize and monitor purchase orders and consumables.
  • Solved diverse supply chain problems involving numerous sources, logistics, and scheduling factors.
  • Wrote standard operating procedures for department.
  • Adjusted procedures to maximize department effectiveness.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock, managing in total over 40 million dollars in inventory across their national warehouse network.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.

Overview

12
12
years of professional experience

Education

Master of Arts - Criminal Justice

Western Illinois University
Macomb, IL
05.2021

Bachelor of Arts - Secondary Education/History

Quincy University
Quincy, IL
05.2003

Skills

  • Crisis Intervention
  • Teaching
  • Mentoring
  • Motivational Interviewing
  • Meeting Facilitation
  • Management
  • Safety Requirements
  • Critical Thinking
  • Complex Problem-Solving
  • Active Listening
  • Community Resource Navigation
  • Program Coordination and Execution
  • Multidisciplinary teams
  • Project management
  • Program coordination
  • Team leadership
  • Schedule planning
  • Performance tracking
  • Strategic planning
  • Process improvement
  • Policy development
  • Operational efficiency
  • Data analysis
  • Compliance monitoring
  • Status reporting
  • Decision making
  • Workflow management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

IS-100

IS-200

IS-300

IS-400

IS-700

IS-800

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementCompany CulturePersonal development programsHealthcare benefits401k matchPaid time off

Quote

Success is not the key to happiness. Happiness is the key to success. If you love what you are doing, you will be successful.
Albert Schweitzer

Software

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Microsoft Power Point

Microsoft Publisher

Microsoft Sway

Chat GPT

Microsoft Copilot

Timeline

Illinois Region DAT Program Manager

The American Red Cross
2023.11 - Current

Disaster Program Specialist

The American Red Cross
09.2022 - 11.2023

Patient Access Representative

Blessing Health System
12.2021 - 09.2022

Probation Officer

Adams County
09.2018 - 09.2022

Senior Inventory Manager

Dot Foods, Inc
12.2012 - 09.2018

Master of Arts - Criminal Justice

Western Illinois University

Bachelor of Arts - Secondary Education/History

Quincy University

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Amanda Venvertloh