Amanda Vigil
Chama,NM
Summary
Detailed individual with strong background in administrative roles and sales. Handles document and file management with expertise in database updates. Resourceful professional with a knack for multitasking ad fulfilling many different responsibilities and roles simultaneously. Supports administrative tasks by routing calls, filling, data and mailing and delivering messages. Punctual and reliable coordinator dedicated to providing top-notch office support. She is highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Clerk Technician II
Rio Arriba County
01.2023 - Current
- Entered Data into computer system (TYLER)
- Answered telephone took messages and redirected called to the appropriate colleague
- Collected and Verified accuracy of various payment and deposits
- Assisted internal and external customers, independently handling numerous clerical tasks such as recording legal documents
- Collaborated with other departments to ensure smooth workflow
- Ensure proper storage of physical files in secure location
- Sorted and distributed incoming mail and prepare outgoing mail
- Preformed general office duties such as photocopying, scanning, and faxing documents
- Prepared and emailed Tort Claims
- Greeted and directed Customers to the appropriate department or staff member.
Group Sales Coordinator
Cumbres and Toltec Scenic Railroad
03.2021 - 01.2024
- Organized group experiences ranging from 15 to 250 PAX
- Drafted out group contracts
- Marketed for Cumbres groups and advertised in several different publications such as Group Tours Magazine
- Answered phones, answered questions about ticket prices and the Cumbres & Toltec's History
- Performed scheduling and group dates
- Performed cash, check, and credit card transactions
- Would Verify Customer transactions for accuracy and compliances with policies
- Counted money in cash drawers at beginning of shifts to ensure adequate amounts available
- Maintained accurate records using products like Quick Books
- Greet customers entering establishment and provided them with assistance and great customer service.
COVID-19 Screener / Cleaner
Cumbres & Toltec
Chama, NM
10.2019 - 03.2022
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures in the Depot and the Locomotives.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
Education
Medical Billing and Coding -
Carrington College
06.2013
General Studies -
Escalante High School
05.1999
Skills
- Records Retrieval
- Administrative support
- Information Security
- File Maintenance
- Cash Management
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Administrative Support
- Filing systems
- Database entry
- Administrative tasks
- Document Management
- Database Management
- Research
- Quality Control
- Mail handling
- Processing mail
- Quality Management
- Schedule and calendar management
- Typing Speed
- File and database management
- Proofreading
- Point of sale operation
- Spreadsheet development
- Calendar Management
- Correspondence Writing
- Sales expertise
- Billing and coding
- Travel Arrangements
- Problem-Solving
- Flexible and Adaptable
- Microsoft Office
- Data Entry
- Creative Thinking
- Record Sorting and Filing
- Team Collaboration
- Document Typing and Formatting
- Data Recording
- Staff Training
- Materials Organization
- Scheduling
- Data Entry and 10-Key
- Invoice Processing
- Data Gathering
- Document Editing
- Staff Supervision
- Strategic Planning
- Meeting planning
Timeline
Clerk Technician II
Rio Arriba County
01.2023 - Current
Group Sales Coordinator
Cumbres and Toltec Scenic Railroad
03.2021 - 01.2024
COVID-19 Screener / Cleaner
Cumbres & Toltec
10.2019 - 03.2022
Medical Billing and Coding -
Carrington College
General Studies -
Escalante High School