Cristina Wilson
Killeen,TX
Summary
Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations.
Overview
15
15
years of professional experience
Work History
Clerk II
Central Counties Services
12.2017 - 08.2024
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Maintained filing system and organized clients documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Release of Information Specialist
Baylor Scott & White Medical Center
08.2009 - 06.2017
- Reduced errors in released records by thoroughly reviewing documentation before submission.
- Managed high volumes of record requests efficiently by maintaining excellent organizational skills and attention to detail.
- Facilitated communication between medical providers, patients, and legal teams to ensure accurate and timely release of information.
- Maintained up-to-date knowledge on industry regulations and best practices, ensuring proper adherence within the organization.
Education
Bachelor of Science - Applied Psychology
Colorado Christian University
Denver, CO05-2023
Skills
- Customer service
- Phone etiquette
- Attention to detail
- Administrative support
- Mail handling
- Proficient in EMR/EHR technology
- Confidentiality
- Records retrieval
- Scanning and copying
- Verbal and writing communication
- Microsoft office
Timeline
Clerk II
Central Counties Services
12.2017 - 08.2024
Release of Information Specialist
Baylor Scott & White Medical Center
08.2009 - 06.2017
Bachelor of Science - Applied Psychology
Colorado Christian University
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