Katherine Rivas
Houston,TX
Summary
Customer service driven clerk with experience in education and business, seeking employment with an organization that values integrity, results and success. I am known for my commitment to productivity and dedication to achieving and maintaining client satisfaction and loyalty.
Knowledgeable Data Entry Clerk III with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy.
Overview
21
21
years of professional experience
Work History
Clerk II
Houston Independent School District - Tinsley Elementary
01.2012 - Current
- Deliver high-quality customer service to internal and external customers
- Follow district protocol in welcoming visitors and obtaining proper identification
- Adhere to deadlines through timely completion of tasks
- Preserve confidentiality of personnel and student information
- Receive and distribute incoming mail, messages and packages
- Compile reports for administrators as needed
- Copy, scan, and/or file general office and department files
- Answer multi-line telephone system and direct calls to appropriate personnel
- Ensure the organization and cleanliness of main office area
- Oversee office inventory by fulfilling supply requisitions, restocking supplies and submitting purchase orders
- Train new employees on front office operations
- Hourly Lecturer (2012 – 2014)
- Provided reading intervention services for students
- Pulled small groups for high frequency word intervention
- Assisted teachers in the classroom
- Delivered I-Station and Neuhaus lessons for intervention
Data Entry Clerk III
Lanier Middle School IB Houston ISD TX
08.2024 - 05.2025
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Provide administrative support to school operations, including record keeping, data entry, and correspondences.
- Assist facility, staff and students with various clerical tasks to ensure smooth daily operations,
- Maintain school records and documentation in compliance with district policies.
- Coordinate communications between departments and stakeholders.
Teacher
Wheeler Avenue Christian Academy
01.2010 - 01.2012
- Classroom teacher for preschool students
- Effective daily communication with parents
- Provide a safe and fun learning experience for students
- Effectively teach phonics and reading one syllable words
- Follow all campus protocols for safety and compliance
Supervisor of Operations
The Children’s Museum of Houston
01.2004 - 01.2010
- Direct day-to-day operations
- Oversee the implementation of short and long-term strategic plans
- Contribute to achieving business plan and profitability goals
- Employ effective quality assurance practices to ensure positive customer experiences
Education
High School Diploma -
Lindsey Wilson College
Columbia, KY05-1992
Skills
- Customer satisfaction
- Telephone etiquette
- Administrative support
- Filing systems
- Prioritization
- Administrative tasks
- Relationship building
- Mail handling
- Data entry
- Customer service
- File maintenance
SUMMARY OF QUALIFICATIONS
- Organized
- Flexible and adaptable
- Effective multi-tasker
- Reliable and punctual
- Able to prioritize tasks
- Process-driven
- Keen attention to detail
- Able to operate in diverse environments
Timeline
Data Entry Clerk III
Lanier Middle School IB Houston ISD TX
08.2024 - 05.2025
Clerk II
Houston Independent School District - Tinsley Elementary
01.2012 - Current
Teacher
Wheeler Avenue Christian Academy
01.2010 - 01.2012
Supervisor of Operations
The Children’s Museum of Houston
01.2004 - 01.2010
High School Diploma -
Lindsey Wilson College
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