Amanda Villareal
New Grad RN
SANTA ROSA,CA
Summary
Caring and compassionate New Grad RN well-versed in nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Noted for attention to detail, work ethic and team mindedness.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Medical Records Lead
St. Joseph Health Medical Group
Santa Rosa
10.2019 - Current
- Performed medical record review to collect information related to HEDIS clinical measures and HCC audits
- Actively verified patient’s insurance eligibility prior to all related appointments
- Scheduled and registered patients in a timely manner to reduce waiting times
- Accurately checked in and checked out patients, ensuring their copays were properly processed
- Answered and handled all incoming phone calls for various offices in a friendly and efficient manner.
Operations Manager
Madewell, Corte Madera
10.2017 - 05.2020
- Spearheaded store events through community outreach to drive sales and increase customer base
- Tracked and analyzed sale trends to maximize sales across all KPIs
- Prepared daily work schedules and assigned tasks to all employees
- Equipped employees with product knowledge and best sales practices to better assist customers and provide an elevated shopping experience.
Sales Lead
Dick’s Sporting Goods
07.2016 - 05.2019
- Petaluma — Apparel, Organized merchandise on the sales floor to cultivate a seamless shopping experience
- Created a training binder on apparel merchandising standards for employees
- Ensured high level of customer service with product knowledge and ownership of company values.
Education
Bachelor of Arts - Sociology
Sonoma State University
Rohnert Park 05.2016 - 05.2018
Associate of Science - Nursing
Pacific Union College
Angwin 03.2021 - Current
Associate of Arts - Natural Sciences
College of Marin
Kentfield 05.2015 - 05.2019
Skills
Interpersonal relations
Certification
Basic Life Support
Timeline
Basic Life Support
04-2021
Associate of Science - Nursing
Pacific Union College
03.2021 - Current
Medical Records Lead
St. Joseph Health Medical Group
10.2019 - Current
Operations Manager
Madewell, Corte Madera
10.2017 - 05.2020
Sales Lead
Dick’s Sporting Goods
07.2016 - 05.2019
Bachelor of Arts - Sociology
Sonoma State University
05.2016 - 05.2018
Associate of Arts - Natural Sciences
College of Marin
05.2015 - 05.2019
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