Amanda Villareal
New Grad RN
SANTA ROSA,CA
Summary
Caring and compassionate New Grad RN well-versed in nursing fundamentals and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load. Noted for attention to detail, work ethic and team mindedness.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Medical Records Lead
St. Joseph Health Medical Group
Santa Rosa
10.2019 - Current
- Performed medical record review to collect information related to HEDIS clinical measures and HCC audits
- Actively verified patient’s insurance eligibility prior to all related appointments
- Scheduled and registered patients in a timely manner to reduce waiting times
- Accurately checked in and checked out patients, ensuring their copays were properly processed
- Answered and handled all incoming phone calls for various offices in a friendly and efficient manner.
Operations Manager
Madewell, Corte Madera
10.2017 - 05.2020
- Spearheaded store events through community outreach to drive sales and increase customer base
- Tracked and analyzed sale trends to maximize sales across all KPIs
- Prepared daily work schedules and assigned tasks to all employees
- Equipped employees with product knowledge and best sales practices to better assist customers and provide an elevated shopping experience.
Sales Lead
Dick’s Sporting Goods
07.2016 - 05.2019
- Petaluma — Apparel, Organized merchandise on the sales floor to cultivate a seamless shopping experience
- Created a training binder on apparel merchandising standards for employees
- Ensured high level of customer service with product knowledge and ownership of company values.
Education
Bachelor of Arts - Sociology
Sonoma State University
Rohnert Park 05.2016 - 05.2018
Associate of Science - Nursing
Pacific Union College
Angwin 03.2021 - Current
Associate of Arts - Natural Sciences
College of Marin
Kentfield 05.2015 - 05.2019
Skills
Interpersonal relations
Teamwork
Critical thinking
Time management
Staff education and training
Written and verbal communication
Patient and family advocacy
Strong clinical judgment
Patient and family education
Certification
Basic Life Support
Timeline
Basic Life Support
04-2021
Associate of Science - Nursing
Pacific Union College
03.2021 - Current
Medical Records Lead
St. Joseph Health Medical Group
10.2019 - Current
Operations Manager
Madewell, Corte Madera
10.2017 - 05.2020
Sales Lead
Dick’s Sporting Goods
07.2016 - 05.2019
Bachelor of Arts - Sociology
Sonoma State University
05.2016 - 05.2018
Associate of Arts - Natural Sciences
College of Marin
05.2015 - 05.2019