Amanda Walker
Oklahoma City,OK
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Store Manager in Training
Buckle
, OK
07.2023 - Current
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Formed and sustained strategic relationships with clients.
- Delegated work to staff, setting priorities and goals.
Assistant Store Manager
Windsor Fashions
Oklahoma City, OK
08.2022 - 07.2023
- Answered customer questions and addressed problems and complaints in person and via phone.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
Hostess Manager and Server
Cafe Do Brazil
Oklahoma City, OK
03.2022 - 07.2022
- Coordinated hostess schedules, workflows and daily assignments to leverage team strengths and support business objectives.
- Answered telephone to provide dining information and take reservations.
- Trained and delivered orientation for new hostesses in alignment with company-established standards.
- Increased restaurant sales through top-quality reception, greeting and seating service.
- Trained new employees to perform duties.
- Helped bringing the food to the tables and got the drinks for the customers as well
Smoothie Barista
Tropical Smoothie Cafe
Oklahoma City, OK
08.2020 - 09.2020
- Cleaned blenders, mopped and swept floors and stocked coolers.
- Trained new team members in applicable job duties and practices.
- Created new shakes and smoothies using fresh, available produce to reach wide range of customer preferences.
- Followed established protocols and made smoothies according to company recipes.
- Maintained open lines of communication with supervisors and coworkers for smooth store operations.
- Maintained safe food handling practices to prevent germ spread.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
Skills
- Focus and Follow-Through
- Team Leadership
- Supplier Monitoring
- Process Improvements
- Sales Tracking
- Recruitment and Hiring
- Goal Setting
- Verbal and Written Communication
- Teamwork and Collaboration
Timeline
Store Manager in Training
Buckle
07.2023 - Current
Assistant Store Manager
Windsor Fashions
08.2022 - 07.2023
Hostess Manager and Server
Cafe Do Brazil
03.2022 - 07.2022
Smoothie Barista
Tropical Smoothie Cafe
08.2020 - 09.2020