Amanda Wewetzer
Fishers,IN
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
19
19
years of professional experience
Work History
Sales Representative
Bullseye Fence Design
02.2018 - Current
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Negotiated contracts with clients and developed relationships with key personnel.
Server
Bonges Tavern
07.2004 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Noblesville High School
Noblesville, IN05.2002
Skills
- Prospecting Skills
- Sales Expertise
- Onsite Product Demonstrations
- Product Management and Pricing
- Inside and Outside Sales
- Product and Service Knowledge
- Needs Understanding
- Quote Information
- Customer Relations
- Customer Retention Abilities
Timeline
Sales Representative
Bullseye Fence Design
02.2018 - Current
Server
Bonges Tavern
07.2004 - 03.2020
High School Diploma -
Noblesville High School
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