Amanda Wiles

• Greeted customers and provided exceptional customer service.
• Assisted customers with product selection, sizing and styling.
• Processed transactions using a point-of-sale system.
• Built relationships with customers to encourage repeat business.
• Conducted inventories on a regular basis to track stock levels.
• Upsold additional items based on customer interests and needs.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Client Relations and Satisfaction:

• Built and maintained long-term relationships with a diverse clientele, ensuring repeat business and high client satisfaction.
• Conducted detailed consultations with clients to understand their needs and preferences, providing expert advice and personalized service.
• Problem solved vendor and client complaints and resolved issues promptly, enhancing everyone's experience.

Operational Management:

• Oversaw daily operations of shows including briefing security, inventory management, and compliance with local Health Departments.
• Trained and supervised new staff in customer service best practices and show procedures.
• Executed floorplan and booth assignments for conventions paying close attention to placement requests to ensure maximum vendor satisfaction.

Health and Safety Compliance:

• Ensured all health and safety regulations were strictly followed, maintaining a clean and safe environment.
• Maintained accurate records ensuring compliance with local health regulations.