Amanda Williams CMA
HITCHCOCK,TX
Summary
Hardworking employee known for punctuality, with great customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
League City, TX
11.2023 - Current
- Verified accuracy of patient information on prescription orders.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Checked expiration dates on drug products prior to dispensing them to customers.
Customer Service & Delivery
Spark
Hitchcock, TX
11.2022 - 11.2024
- Assisted customers, lifting heavy items and addressing other inquiries.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Medical Assistant Extern
Dr. Maximos
League City, Tx
08.2020 - 09.2020
- Assisted Dr. Maximos in procedures(Well women exams, swabs, Colposcopy and IUD insertions.)
- Took patient vitals and recorded them in their charts
- Roomed patients and set rooms up for procedures and sterilized instruments in the autoclave
- Answered phones, scheduled patient appointments, and checked patients in and out.
Pharmacy Technician
Kroger
Houston, TX
02.2008 - 03.2010
- Assist Pharmacist in filling prescriptions and performed daily tasks such as labeling, stocking, and inventory medication to keep accurate records
- Verified insurance benefits to refill medications
- Entered and processed prescriptions to ensure accuracy to avoid filling delays
Education
Associate of Applied Science -
College of The Mainland
01.2020
Certificate: Certified Pharmacy Technician CPhT -
Penn Foster Career School
High School Diploma -
Hitchcock High School
Hitchcock, TXSkills
- Update and organize patient medical records
- Insurance Billing
- Insurance Verification
- Patient Scheduling
- Appointment Confirmation
- Patient Interviewing Skills
- Medication dispensing
- Inventory, order and stocking medications
- Patient vitals and patient charting
- HIPAA Regulations
- Point of sale systems proficiency
- Prescription Verification
- Filling Prescriptions
- Customer Service specialist
Certification
- Certified Medical Assistant CMA 2021
- Certified Pharmacy Technician CPhT 2008
Timeline
Certified Pharmacy Technician
Walmart
11.2023 - Current
Customer Service & Delivery
Spark
11.2022 - 11.2024
Medical Assistant Extern
Dr. Maximos
08.2020 - 09.2020
Pharmacy Technician
Kroger
02.2008 - 03.2010
Associate of Applied Science -
College of The Mainland
Certificate: Certified Pharmacy Technician CPhT -
Penn Foster Career School
High School Diploma -
Hitchcock High School