Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Willmann

Trenton,IL

Summary

Determined professional with an engaging personality displaying a courteous attitude to both employees and customers. Committed to providing a high level of service and for finding ways to improve processes. Dependable Rural Carrier always arriving for work neat, organized and with professional attitude. Hardworking self-motivator handling all mail duties with enthusiasm and energy.

Overview

19
19
years of professional experience

Work History

Rural Carrier

United States Postal Service
04.2014 - Current
  • Enhanced customer satisfaction by delivering mail and parcels accurately and efficiently.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Improved overall efficiency with proper vehicle maintenance and timely repairs.
  • Provided excellent customer service, addressing concerns and resolving issues promptly.

Restaurant Manager

Subway
01.2005 - 02.2014
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Education

Associate of Applied Science - Accounting

Kaskaskia College
Centralia, IL
12.2012

Skills

  • Relationships and rapport
  • Address deciphering
  • Postal law knowledge
  • Safe Driving
  • Issue Reporting
  • Incident Reporting
  • Undeliverable mail handling
  • Package handling
  • Route Planning
  • Postal regulations knowledge
  • Mail delivery procedures
  • Postal regulations
  • Dependability
  • Prioritization
  • Active Listening
  • Schedule Management
  • Analytical Skills
  • Time management abilities
  • Multitasking
  • Organizational Skills

Timeline

Rural Carrier

United States Postal Service
04.2014 - Current

Restaurant Manager

Subway
01.2005 - 02.2014

Associate of Applied Science - Accounting

Kaskaskia College
Amanda Willmann