Amanda Wilson
Brooklyn,NY
Summary
Senior executive assistant and operations manager with over a decade of experience in private sector, nonprofit, and government settings. Expertise in managing executive calendars, coordinating travel, and facilitating confidential communications. Proven track record in organizing meetings and events and supporting cross-departmental projects.
Overview
11
11
years of professional experience
Work History
Executive Coordinator
Oxford Property Group
New York
04.2025 - Current
- Manage complex executive calendars, coordinating high-volume meetings with clients, investors, attorneys, and internal stakeholders.
- Oversee transaction lifecycle from listing to closing, tracking deadlines, and compliance requirements.
- Prepare and review contracts, disclosures, and closing materials.
- Maintain CRM database, tracking leads, deal activity, and client communications.
- Monitor commission structures, expense reports, and invoice processing.
- Manage office operations, vendor relationships, onboarding paperwork, and internal workflows.
- Provide high-level administrative support while maintaining strict confidentiality of financial and transaction information.
Billing Manager
PAAY LLC
New York
03.2020 - 01.2025
- Managed complex schedules, deadlines, and cross-functional priorities to ensure billing operations remained compliant, accurate, and on time.
- Oversaw monthly invoicing, reconciliations, and reporting processes, maintaining strict attention to detail and confidentiality.
- Implemented and optimized new billing software (BillerGenie), leading system configuration, documentation, and process improvements.
- Developed and enforced standard operating procedures (SOPs) to enhance consistency, accountability, and operational efficiency.
- Liaised between finance, sales, and external stakeholders to resolve discrepancies and uphold professional relationships.
- Prepared weekly and monthly executive-level reports, analyzing trends and highlighting risks, opportunities, and performance metrics.
- Provided operational and administrative support to senior leadership, delivering reports, financial summaries, and insights to inform executive decision-making.
Executive Assistant
BLD Holdings
New York
09.2017 - 11.2019
- Partnered with the CEO to manage calendars, coordinate domestic and international travel, and prioritize high-priority meetings.
- Supervised daily administrative operations, overseeing staff and coordinating office workflows to enhance operational efficiency.
- Handled sensitive and confidential information with discretion while supporting communications and correspondence.
- Prepared, proofread, and formatted professional correspondence, presentations, and meeting materials for internal and external stakeholders.
- Customized and implemented CRM systems (Salesforce and Copper) to streamline executive relationship management and strategic outreach efforts.
- Organized investor meetings and events, managing logistics, materials, and follow-up communications to ensure successful engagements.
- Liaised with legal, financial, and corporate vendors to resolve operational issues and support executive priorities.
Executive Assistant
NYC Build It Back
New York
07.2015 - 09.2017
- Coordinated schedules, meetings, and documentation to enhance program leadership effectiveness and achieve operational goals.
- Provided comprehensive administrative support to the Director in a high-volume government.
- Interviewed and assisted applicants while ensuring accurate data collection and compliance with program requirements.
- Trained and supported staff to increase processing efficiency and ensure consistency across teams.
- Coordinated with inspectors and vendors to expedite reimbursements and resolve time-sensitive issues.
- Provided professional, empathetic customer service while safeguarding sensitive applicant information.
Education
Associate -
Harrisburg Community College
Harrisburg, PA06.2012
Skills
- Organizational skills
- Multitasking abilities
- Interpersonal communication
- Microsoft Office Suite
- Google Workspace Expertise
- Salesforce expertise
- Copper CRM knowledge
- Quickbooks expertise
- Microsoft Outlook management
- Executive scheduling and planning
- Travel coordination
- Operational management strategies
- Process optimization
- Vendor relations
- Client relationship management
Languages
- English
- Spanish
Timeline
Executive Coordinator
Oxford Property Group
04.2025 - Current
Billing Manager
PAAY LLC
03.2020 - 01.2025
Executive Assistant
BLD Holdings
09.2017 - 11.2019
Executive Assistant
NYC Build It Back
07.2015 - 09.2017
Associate -
Harrisburg Community College