Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Project ManagerChief of StaffWork Type
Full TimeLocation Preference
RemoteHybridLocation: Little Elm, TX, USDallas, TX
Open to relocation: No
Open To Work
Kelsey Johnson
Little Elm,TX
Work Preference
Summary
Results-driven project and operations professional skilled in coordinating cross-functional teams and executing plans from inception to completion. Translates strategic priorities into actionable initiatives, effectively tracks progress, and mitigates risks. Demonstrates strong communication and informal leadership abilities, fostering collaboration and training global teams to achieve consistent results.
Overview
12
12
years of professional experience
Work History
Executive Coordinator
Deloitte
Dallas, Texas
09.2022 - Current
- Coordinated cross-functional workstreams by translating leadership priorities into clear tasks, timelines, and ownership.
- Owned end-to-end execution of delegated work, from task assignment through confirmation of completion and quality review.
- Served as a primary post-onboarding resource, supporting international teammates with policy interpretation, system navigation, and troubleshooting.
- Supported multiple senior leaders simultaneously, managing overlapping priorities across calendars, travel, expenses, and urgent requests in a high volume professional services environment.
Project Manager / Ecommerce Specialist
Fellowship Church
Grapevine, TX
06.2021 - 09.2022
- Managed and evolved the entire customer service platform making the site easier to navigate, customer service timely, and turnaround on purchase to shipping more efficient, resulting in a 116% gross sales increase since I began with the company.
- Coordinated project and order completion across three subsidiary companies, streamlining processes for improved output.
- Managed project timelines and resources for churches and community initiatives, ensuring successful delivery despite competing deadlines.
- Managed project timelines and resources for churches and community initiatives amid competing deadlines.
Marketing / Entertainment Manager
Cantina Laredo
Lewisville, TX
09.2018 - 05.2020
- Coordinated monthly calendar for performances and appearances featuring local artists and new talent.
- Developed promotional strategies to boost event visibility and attendance.
- Oversaw entertainment schedules and events to maximize guest engagement.
- Managed payments and communications with booked artists to facilitate smooth event coordination.
- Collaborated with performers to ensure seamless execution of events.
Music Coordinator / Singer
Fellowship Church
Grapevine, TX
06.2015 - 10.2018
- Spearheaded worship leadership and organized music events to enhance church visibility.
- Engaged with community weekly to identify and recruit new performers.
- Directed onboarding process for new talent, ensuring smooth integration into church events.
- Collaborated with church leadership to plan and execute impactful music initiatives.
Member Services Supervisor
Lifetime Fitness
Plano, TX
03.2014 - 08.2015
- Supervised member services staff, providing guidance on duties and company policies to enhance service delivery.
- Monitored customer concerns and inquiries across enrollment, referrals, delinquencies, and promotions to ensure satisfaction.
- Coordinated front desk coverage, optimizing customer flow to increase service efficiency.
Education
Some College (No Degree) -
Collin County Community College
Plano, TXSkills
- Project management
- Program coordination
- Microsoft Office
- Google Workspace
- Ecwid, WooCommerce, Wix, and Wordpress proficiency
- Adobe Illustrator and Photoshop
- Copywriting
- Content creation
- Attention to detail
- Detail orientation
- Organizational skills
- Collaboration
- Problem solving
- Leadership
- Adaptability and flexibility
References
- Patrick Campbell, General Manager - Cantina Laredo, Addison, TX, (469) 236-7000, pcamp38@yahoo.com, General manager during my time at Cantina Laredo.
- Jennifer Keenan, Executive Coordinator - Deloitte, Dallas, TX 75201 (239) 287-6341, jkeenan@deloitte.com, Fellow coworker in the Executive Service Center at Deloitte.
- Sydney Jordan, Sr. Graphic Designer - Horace Mann, The Colony, TX 75056, (469) 371-0037, Sydneyjordan94@gmail.com, Fellow coworker in the communications department at Fellowship Church.
- Mariah Binkley, Social Media Specialist - Raincloud Media, Southlake, TX 76092, (573) 690-1610, Mariahbinkleydesigns@gmail.com, Fellow coworker in the communications department at Fellowship Church.
Timeline
Executive Coordinator
Deloitte
09.2022 - Current
Project Manager / Ecommerce Specialist
Fellowship Church
06.2021 - 09.2022
Marketing / Entertainment Manager
Cantina Laredo
09.2018 - 05.2020
Music Coordinator / Singer
Fellowship Church
06.2015 - 10.2018
Member Services Supervisor
Lifetime Fitness
03.2014 - 08.2015
Some College (No Degree) -
Collin County Community College