Summary
Overview
Work History
Education
Skills
Certification
Communication Platforms
Timeline
Generic

Amanda Wimbley

Holiday,FL

Summary


Healthcare professional with comprehensive experience in medical administrative tasks and patient interaction. Known for effective office management, ensuring smooth operations and seamless patient flow. Emphasizes teamwork and adaptability, displaying excellent organizational skills and patient-centered approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Office Assistant

Harmony United
10.2024 - 05.2025
  • Collaborated with team members to streamline office processes and enhance patient flow
  • Conducted routine office tasks, including answering phones and managing correspondence
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.
  • Provided prompt, polite and professional in-person and telephone customer service.
  • Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.

Medical Unit Secretary

BayCare
08.2021 - 10.2024
  • Managed patient admissions and discharges, ensuring timely processing of medical records.
  • Coordinated communication between healthcare providers, patients, and families to enhance service delivery.
  • Scheduled appointments and maintained calendars for medical staff to optimize workflow efficiency.
  • Utilized electronic health record systems to accurately document patient information and update records.

Patient Care Technician

BayCare
07.2020 - 10.2024
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.

Patient Care Technician

HCA
05.2018 - 01.2021
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.

Certified Nursing Assistant

Clear Choice Medical Center
11.2015 - 05.2018
  • Advocated for patients' needs, facilitating access to additional resources and services.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.

Team Coordinator

Acclaimed Home Care
03.2013 - 11.2015
  • Delegated daily tasks, addressed employee questions and resolved scheduling issues.
  • Served as a liaison between management and team members to address concerns and facilitate problem-solving initiatives.
  • Improved team collaboration with regular meetings, progress updates, and transparent communication.
  • Created staff schedules, approved requested time off and updated reports.

Education

Associate of Science - Health Sciences

Ultimate Medical Academy
Clearwater, FL
04-2023

Associate of Arts - Studio Arts

Finger Lakes Community College
Canandaigua, NY
05-1996

Bloomfield Jr. Sr. Highschool
Bloomfield, NY
05-1994

Skills

  • Attention to detail
  • Medical reception
  • Medical terminology
  • Appointment coordination
  • Records management
  • Patient registration
  • Clinical medical assistance
  • Clinical documentation

Certification

Florida Board of Nursing/DOH-CNA 2025-2027

American Heart Association/BLS and CPR 2024-2026

Communication Platforms

Virtual-MS Teams, Ring Central


Microsoft Office Applications-Word, Outlook, Excel, Powerpoint


Electronic Health Records-Cerner, PowerChart, CarePoint, Medent

Timeline

Medical Office Assistant

Harmony United
10.2024 - 05.2025

Medical Unit Secretary

BayCare
08.2021 - 10.2024

Patient Care Technician

BayCare
07.2020 - 10.2024

Patient Care Technician

HCA
05.2018 - 01.2021

Certified Nursing Assistant

Clear Choice Medical Center
11.2015 - 05.2018

Team Coordinator

Acclaimed Home Care
03.2013 - 11.2015

Associate of Science - Health Sciences

Ultimate Medical Academy

Associate of Arts - Studio Arts

Finger Lakes Community College

Bloomfield Jr. Sr. Highschool

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