Amanda Works
Elgin, Tx,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
QVC Customer Service
08.2023 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Customer Service Representative
Maximus
05.2021 - 02.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Prep Chef
Southside Market BBQ
08.2017 - 02.2020
- Assisted other chefs with ingredients preparation in support of recipes designed by head chef.
- Cleaned kitchen counters, refrigerators and freezers.
- Planned and directed high-volume food preparation in fast-paced environment.
- Maintained well-organized mise en place to keep work consistent.
- Assisted with routine stock rotation to keep ingredients fresh.
- Rotated through all prep stations to learn different techniques.
Education
Associate of Applied Science - Culinary Arts
Texas Culinary Academy
Austin, TX02.2006
Skills
- Report Creation
- Customer Relations
- Report Preparation
- Business Development Understanding
- Microsoft Excel
- Microsoft SharePoint
Timeline
Customer Service Representative
QVC Customer Service
08.2023 - Current
Customer Service Representative
Maximus
05.2021 - 02.2022
Prep Chef
Southside Market BBQ
08.2017 - 02.2020
Associate of Applied Science - Culinary Arts
Texas Culinary Academy
Similar Profiles
Carlie HunkinsCarlie Hunkins
Customer Care Specialist at QVC Customer ServiceCustomer Care Specialist at QVC Customer Service
Jacquekeem CruzJacquekeem Cruz
Customer Service Representative at QVC Customer ServiceCustomer Service Representative at QVC Customer Service
April VillarrealApril Villarreal
Customer Service Representative at QVC Customer ServiceCustomer Service Representative at QVC Customer Service
Ali Ammad AliAli Ammad Ali
Sales Associate at Academy Sports and OutdoorsSales Associate at Academy Sports and Outdoors
Alexandra MontalboAlexandra Montalbo
Dispatcher at Cameron Police DepartmentDispatcher at Cameron Police Department