Amanda Yoder
Badass Coffee
Virginia Beach,VA
5
years of professional experience
Experienced barista with strong espresso machine operation and customer service skills. Committed to delivering high-quality beverages while maintaining food safety compliance and inventory management in high-volume dining environments.
Work History
Barista/Shift Lead
3 Years 3 Months- Provided exceptional customer service by engaging with customers and addressing inquiries promptly.
- Trained new baristas on coffee preparation techniques and customer service best practices.
- Maintained cleanliness of workstations, equipment, and dining areas to uphold health standards.
- Managed inventory levels, restocking supplies to ensure product availability during peak hours.
- Collaborated with team members to streamline workflows and improve overall service efficiency.
- Prepared beverages following recipes and customer preferences.
Sale Associate
1 Year 7 Months- Enhanced customer engagement through personalized service and product recommendations.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Trained new associates on operational procedures and customer interaction strategies.
Line Cook
2 Months- Prepared and executed menu items with attention to detail and consistency during peak hours of operation.
- Maintained cleanliness and organization of kitchen stations to enhance workflow efficiency.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Education
Associates Degree - General Studies
High School Diploma
Skills
Espresso machine operation
Barista training
POS system operation
Cash handling
Food safety compliance
Fast-paced service
Cooking
Managing staff
Inventory management
Food delivery
Timeline
Barista/Shift Lead
Badass Coffee
05.2023 - CurrentRead More
Sale Associate
Uptown Cheapskate
10.2021 - 05.2023Read More
Line Cook
Blackwater Trading Post
08.2021 - 10.2021Read More
Tidewater Community College
Associates Degree from General Studies
Read More
Kellam High School
High School Diploma
Read More