Kirvan Hughes
Aroma Joe's Coffee
New Ipswich
4
years of professional experience
Dedicated barista with proven skills in customer service and cash handling. Expertise in inventory management and team collaboration, committed to enhancing guest experiences and fostering customer loyalty.
Work History
Barista/shift Lead
3 Years 7 Months- Implemented inventory management practices to minimize waste and maintain stock levels effectively.
- Trained and mentored new baristas on customer service protocols and beverage preparation techniques.
- Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.
- Managed cash registers accurately, ensuring proper handling of cash transactions and end-of-day reconciliations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Made all different types of drinks from espresso, to smoothies, to frozen, coffees, as well as flavored energy drinks
Food Runner
8 Months- Delivered food and beverages promptly to ensure guest satisfaction.
- Assisted kitchen staff by coordinating orders for timely service.
- Maintained cleanliness of dining areas to enhance overall experience.
- Communicated effectively with servers to streamline order delivery process.
- Supported team during peak hours by managing multiple tables efficiently.
- Ensured proper presentation of dishes according to restaurant standards.
- Adapted to changing priorities in fast-paced environment, maintaining focus on quality service.
- Collaborated with team members to improve service efficiency and workflow integration.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
Education
Bachelor of Science - Occupational Therapy
High School Diploma
Skills
Barista training
Cash handling proficiency
Espresso machine operation
Cleanliness standards
POS system operation
Critical thinking
Cash handling
Food and beverage service
Timeline
Food Runner
Emma’s 321 Bar & Grill
01.2025 - 09.2025Read More
Barista/shift Lead
Aroma Joe's Coffee
01.2023 - CurrentRead More
CulverStockton College
Bachelor of Science from Occupational Therapy
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Mascenic Regional High School
High School Diploma
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