Amanda Zelinsky
Bartender/Server
Summary
Dependable and Skilled Bartender/server with at least 5 years of relevant customer service expertise in fast-paced workplaces. Strong multitasker who can adapt and thrives under duress. Detail-oriented team player with excellent organizing abilities.
Overview
2
2
years of professional experience
Work History
Server
Pottsville Diner
01.2024 - Current
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Server/Hostess
Roma Pizza
10.2023 - Current
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Bartender
Goodfella
09.2023 - Current
- Maintained a clean and organized bar area, adhering to health and safety standards to ensure guest wellbeing.
- Enhanced customer experience by promptly preparing and serving high-quality beverages according to guests'' preferences.
- Established rapport with regular customers by remembering names, preferences, and engaging in friendly conversations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Pottsville Pub
02.2022 - 09.2023
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Assisted with inventorying beverage stock and bar supplies.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Assisted in promoting unique events and special promotions to drive sales.
Education
Associate of Applied Science - Medical Assisting
McCann
Pottsville 05.2001 -
Skills
Beverage Preparation
Responsible Alcohol Service
Engaging personality
Highly reliable
Strong multitasking
Memory retention
Multitasking
Adaptability
Time Management
Timeline
Server
Pottsville Diner
01.2024 - Current
Server/Hostess
Roma Pizza
10.2023 - Current
Bartender
Goodfella
09.2023 - Current
Bartender
Pottsville Pub
02.2022 - 09.2023
Associate of Applied Science - Medical Assisting
McCann
05.2001 -