Amanda Zschokke
Lebanon,Tennessee
Summary
Driven Assistant General Manager at Snooze AM Eatery with a track record of enhancing team leadership and business operations. Excelled in training and developing staff, boosting profitability through strategic inventory and budget management. Skilled in operations management and employee scheduling, achieving significant improvements in customer satisfaction and operational efficiency.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Snooze AM Eatery
02.2022 - Current
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Handled cash accurately and prepared deposits.
- Managed team schedule with eye for coverage needs and individual strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions for an established restaurant and for new openings
Bartender
J. Carter's Bar and Grill
06.2020 - 12.2021
- Obtained cash bank and stocked service bar to prepare for operation.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Mixologist
VIBE
06.2018 - 06.2020
- Prepared classic, modern, and unique cocktails for each customer.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Stored supplies according to bar policies and health code requirements
- Built relationships with vendors to manage orders and negotiate costs.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender/Supervisor
Chilis's Bar and Grill
03.2008 - 03.2020
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Substitute Teacher, K-8
Perris Elementary School District
08.2011 - 06.2016
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Education
Bachelor Of Applied Science - Pre-Law With An Emphasis in Criminal Justice
California State University - Fullerton
Fullerton, CA02.2007
Associate Of Business Administration - Criminal Justice
Riverside Community College
Riverside06.2005
Skills
- Business operations knowledge
- Team leadership expertise
- Training and development background
- Employee Scheduling
- Operations Management
- Sales Forecasting
Timeline
Assistant General Manager
Snooze AM Eatery
02.2022 - Current
Bartender
J. Carter's Bar and Grill
06.2020 - 12.2021
Mixologist
VIBE
06.2018 - 06.2020
Substitute Teacher, K-8
Perris Elementary School District
08.2011 - 06.2016
Bartender/Supervisor
Chilis's Bar and Grill
03.2008 - 03.2020
Bachelor Of Applied Science - Pre-Law With An Emphasis in Criminal Justice
California State University - Fullerton
Associate Of Business Administration - Criminal Justice
Riverside Community College
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