AmandaKay Moore
Baker's Burgers
Yucaipa,CA
1
Certification
29
years of professional experience
Assistant Manager experienced in enhancing customer service and operational efficiency. Improved quality and standards across multiple locations through effective team leadership and problem-solving. Promoted from cashier to Assistant Manager within one year, demonstrating commitment to excellence and fostering positive work environments.
Work History
Assistant Manager
29 Years 2 Months- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Streamlined operational workflows, enhancing service efficiency and customer satisfaction.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Generated repeat business through exceptional customer service.
- Completed regular inventory counts to verify stock levels, address discrepancies, forecast future needs and reduce waste.
- Implemented training programs for new hires and helped with retention rates.
- Oversaw quality assurance efforts, maintaining high standards of food safety and service excellence.
- Collaborated with upper management to establish both long-term as well as short-term operational goals and initiatives.
- Developed strong working relationships with staff, fostering a positive work environment.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Arts - Nursing
Skills
Team leadership
Staff training and development
Task delegation
Decision-making
Time management
Inventory management
Client relations
Customer relations
Problem-solving
Team motivation
Money handling
Certification
- ServSafe Training - June 2000-Present
- Run. Hide. Fight. Training - August 2024-Present
- Mandated Reporter Training - July 2022-Present
Timeline
Assistant Manager
Baker's Burgers
07.1997 - CurrentRead More
San Bernardino Valley College
Associate of Arts from Nursing
Read More