Hi, I’m
Amanda Lo
Entrepreneur
Crystal,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
years of professional experience
1
Certification
Work History
Capital Federal Credit UnionLubbock, TX
Mortgage Loan Officer
03.2024 - Current
Job overview
- Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Ensured compliance with all federal, state and local regulations related to mortgage lending.
- Negotiated terms and conditions of loan agreements with borrowers.
Legacy Notary LLC
Certified Signing Agent/notary
07.2019 - Current
Job overview
- Performed notarizations for loan documents, affidavits, and other legal documents.
- Assisted clients with properly completing paperwork prior to notarization.
- Prepared and checked loan packages to ensure accuracy of all required signatures.
- Verified client identity through government-issued identification cards.
- Ensured that all necessary forms were signed in the presence of a Notary Public.
Arch Language NetworkSaint Paul, MN
Team Lead Interpreter
05.2015 - 03.2020
Job overview
- Assisted in the interpretation of medical documents, including patient records and discharge summaries.
- Provided simultaneous translation services for conferences, meetings, seminars and interviews.
- Performed consecutive interpretation during court hearings and legal proceedings.
- Facilitated communication between non-English speaking patients and healthcare providers.
Stanley SecurityMinneapolis, MN
National Monitoring Customer Services
06.2018 - 02.2019
Job overview
- Greeted customers and responded to inquiries in a timely manner.
- Answered incoming calls from customers seeking information or help with issues related to products or services.
- Resolved customer complaints promptly and professionally.
- Attended regular training sessions to keep up-to-date on product knowledge.
Minnesota international UniversityBrooklyn Park , MN
Dept Chair of Human Resources
06.2010 - 08.2017
Job overview
- Developed and implemented course syllabi for undergraduate and graduate level classes.
- Provided feedback to students on their work to help them improve their skills.
- Advised students on academic issues such as course selection and career paths.
- Created a stimulating learning environment by using innovative teaching methods.
Avis Rent a carInver Grove Heights, MN
Independent Contractor Owner
03.2007 - 11.2010
Job overview
- Greeted customers, answered their questions and provided information about car rental services.
- Processed customer reservations and payments.
- Inspected vehicles for damage prior to rental and upon return.
- Explained the terms of rental agreements to customers.
- Maintained records of vehicle availability, condition, maintenance and repair history.
Family AcademySaint Paul, MN
Elem
06.2002 - 02.2006
Job overview
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Instructed students in academic subjects such as math, science, language arts, social studies, and history.
Riverview West Side School of ExcellenceSaint Paul, MN
Teacher
07.2000 - 06.2002
Job overview
- Collaborated with other teachers, administrators, parents and community members to ensure successful academic outcomes for all students.
- Utilized a variety of teaching strategies to meet the needs of diverse learners.
- Maintained accurate records of student progress including grades, attendance and behavior reports.
Education
Kaplan Real estate
Real Estate Closing Agent from Real Estate Closing Agent
08.2019
University Overview
- Minor: Notary Public
- Notary & Loan Signing Agent
Capella University
MBA from Human Resources Management
01.2010
University Overview
Operating my independent business with Legacy Notary, LLC
concordia university
Elementary education from Elementary Education grade 1-6
06.2000
University Overview
- Minor: Special Education
- Working and teaching grade students to be at grade level
Skills
- Customer and Personal Service
- Sales and Marketing
- Complex Problem-Solving
- Economics and Accounting
- Critical Thinking
- Administration and Management
- Management
- Communication
- Ability to Work Under Pressure
- Leadership
- Teamwork
- Conflict Resolution
- Sales
- Active Listening
- Social Selling
- Prospecting
- Customer Service
- Confidence & Honesty
- Problem Solving
- Giving and Receiving Feedback
- Notary expertise
- Networking capabilities
- Loan document knowledge
- Title Insurance Awareness
- Decision Making Aptitude
- Confidentiality Assurance
- Patience and Empathy
- Multitasking capacity
- Mortgage Industry Understanding
- Professionalism
- Interpersonal Skills
- Self Motivation
- Organizational Skills
- Teamwork and Collaboration
- Typing 40 WPM
- Attention to Detail
- Real estate familiarity
- Escrow process comprehension
- Legal Document Handling
Certification
- Obtaining a mortgage closing agent license with the Department of Commerce
Timeline
Mortgage Loan Officer
Capital Federal Credit Union
03.2024 - Current
Certified Signing Agent/notary
Legacy Notary LLC
07.2019 - Current
National Monitoring Customer Services
Stanley Security
06.2018 - 02.2019
Team Lead Interpreter
Arch Language Network
05.2015 - 03.2020
Dept Chair of Human Resources
Minnesota international University
06.2010 - 08.2017
Independent Contractor Owner
Avis Rent a car
03.2007 - 11.2010
Elem
Family Academy
06.2002 - 02.2006
Teacher
Riverview West Side School of Excellence
07.2000 - 06.2002
Kaplan Real estate
Real Estate Closing Agent from Real Estate Closing Agent
Capella University
MBA from Human Resources Management
concordia university
Elementary education from Elementary Education grade 1-6
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