Amanda Harmon
Horizon Properties
Folsom,CA
15
years of professional experience
Results-driven Property Manager with extensive experience in managing single-family and multi-family properties. Optimizes operations to boost owner and tenant satisfaction. Delivers strong organizational skills to handle multiple projects efficiently and ensure timely completion of all responsibilities.
Work History
Property Manager
4 Years 2 Months- Managed daily property operations to support timely resolution of tenant requests and uphold service standards.
- Synchronize with the maintenance team to ensure timely completion of unit turns, repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Delivered legal notices and coordinated tenant communications to support lawful operations under California landlord-tenant regulations.
- Served legal notices to tenants in compliance with California Civil Code, ensuring timely resolution of lease violations.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Introduced prospective tenants to types of units available and performed tours of the premises.
Assistant Commercial Property Manager
1 Year- Coordinated tenant relations to resolve service requests and sustain positive leaseholder communication.
- Managed property operations to support facility readiness, coordinating vendor maintenance schedules and performing daily facility walks.
- Advised clients and tenants with strategic solutions aimed at resolving reported problems.
- Administered and maintained lease documentation, confirming adherence to lease terms and monitoring critical date requirements.
- Scheduled and tracked capital improvement activities, coordinating contractor timelines to meet occupancy needs.
Assistant Property Manager
1 Year 1 Month- Coordinated tenant communications for lease renewals and service requests to support timely resolution and maintain ongoing service continuity.
- Managed rent collection account records and delinquency tracking to support accurate property operations.
- Scheduled maintenance vendors, inspections, and repairs to preserve property condition and tenant satisfaction.
- Prepared lease documents, move-in paperwork, and compliance files with strong attention to detail.
- Monitored vacancy status, showings, and application processing to support occupancy goals.
- Resolved resident concerns promptly while maintaining professional relationships and policy compliance.
- Supported budget tracking, invoice processing, and expense reporting for reliable financial administration.
- Improved office workflows, file organization, and reporting processes to increase operational efficiency.
Leasing Consultant
2 Years- Led apartment tours to highlight community amenities and support prospect decision-making needs.
- Conducted leasing application screenings and completed move-in paperwork accurately to ensure error-free documentation.
- Responded to resident and prospect inquiries by phone, email, and walk-ins.
- Prepared lease agreements and coordinated renewals, transfers, and notices.
- Maintained resident records and leasing files in property management systems.
- Supported marketing efforts through follow-ups, outreach, and community event coordination.
- Applied Fair Housing and company policies consistently during leasing interactions.
Front Office Assistant
11 Months- Managed guest check-in and check-out processes using property management systems with accuracy and professionalism.
- Resolved reservation changes, billing discrepancies, and folio questions while maintaining Marriott service standards.
- Coordinated front desk communication with housekeeping, engineering, and concierge to support seamless guest stays.
- Trained new front office associates on procedures, guest interaction, and daily shift priorities.
- Anticipated VIP and special request needs, ensuring timely room assignments and arrival preparation.
- Processed payment transactions, cash drops, and posted charges in compliance with hotel audit requirements.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
Concierge/Front Office Assistant
1 Year 11 Months- Coordinated personalized itineraries, dining reservations, and entertainment arrangements for guests.
- Resolved guest concerns promptly, ensuring seamless service recovery and satisfaction.
- Managed concierge desk operations, delivering accurate local recommendations and property information.
- Arranged transportation, valet coordination, and special event logistics for arriving guests.
- Anticipated VIP needs, providing tailored support throughout stay and arrival process.
- Updated and organized front desk concierge book to provide visitors with accessible local resources.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
High School Diploma
Skills
Single Family
Multi Family & Commercial Property Management
Payment collection
Professional move-in/move-out
annual
and routine inspections of residential and commercial properties
Leasing and sales
Tenant relations
Skilled multi-tasker
Fair housing compliance
Administrative leadership
Timeline
Property Manager
Horizon Properties
09.2022 - CurrentRead More
Assistant Commercial Property Manager
Basin Street Properties
07.2021 - 07.2022Read More
Assistant Property Manager
JMK Investments
04.2020 - 05.2021Read More
Leasing Consultant
RCMI-Realty Center Management Inc.
07.2018 - 07.2020Read More
Front Office Assistant
JW Marriott Desert Ridge Resort & Spa
06.2016 - 05.2017Read More
Concierge/Front Office Assistant
JW Marriott Le Merigot Santa Monica
03.2012 - 02.2014Read More
South Tahoe HS
High School Diploma
Read More