Johnnie Reese
Dallas,TX
Summary
Outgoing and hardworking Property Management professional accustomed to working with residents and owners to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in both field and office operations. Bringing 14 years of related experience from multiple markets across the US, combined with a results-focused and quality-driven approach.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Manager
ZRS Management
Dallas, TX
10.2023 - Current
- Currently overseeing and assisting with two lease up properties totaling 300 units.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Facilitated tenant paperwork processing and verification.
- Liaised between construction manager and tenant during build-out phase of tenant suite.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Oversaw daily operations, maintenance, and administration of various properties.
- Prepared detailed budgets and financial reports for properties.
Sr. Property Manager
Camden Homes
Dallas, TX
02.2023 - 10.2023
- Oversaw PM operations for 900+ Single-Family, BTR homes.
- Developing and implementing marketing plans to cater to needs of 8 communities.
- Preparing and completing lease documents, annual budgets, forecasts and monthly performance and management reports in Buildium.
- Formulating communities annual operating budgets to achieve financial, operating and resident services goals.
- Conduct periodic inspections of vacant homes for market-ready condition.
- Recruiting, coaching and guided top talent for on-site staff managerial positions.
- Managing and overseeing maintenance and administration of properties.
- Meet with clients to negotiate management and service contracts.
- Liaised between construction manager and tenant during build-out phases.
- Coordinating and negotiating service agreements for recurring services.
- Collaborating with board of directors to address financial matters and develop budgetary guidelines.
Director of Property Management
ManagePro
Austin, TX
03.2021 - 01.2023
- Daily oversight of six regions totaling 1950 Single-Family, Multi-Family, and Short Term Rentals (STR).
- Implemented operational policies and procedures with rent collections, maintenance and purchasing.
- Mentored property managers to monitor and solve issues at properties.
- Hired contractors and oversaw contracting team to achieve necessary project requirements.
- Coordinated phases of construction projects from inception to completion.
- Inspected sites before and after construction projects.
- Created work crew schedules and delegated assignments.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Directed staff preparation for inspections by regulatory agencies, lenders and investors.
- Presented vision and strategy for regional portfolios to bolster innovation and competitive advantage within local markets.
- Distributed status reports to leadership team and board of directors.
- Conducted evaluations of standards to create new concepts for improvement of resident retention practices.
- Oversaw and monitored preventative maintenance and energy management inspections and programs.
- Built relationships with service vendors and submitted associated billing statements.
- Reviewed monthly property summaries and variance reports on income statements for submission to Vice President and investors.
- Kept detailed progress records to hit strict deadlines and adjust plans.
Regional Manager
Amherst/Main Street Renewal
Austin, TX
10.2017 - 10.2020
- Overseeing day-to-day operations for 11 branches, with 2100 single-family homes
- Personnel management responsibilities include 11 direct reports. Branch Managers, Leasing Managers and Leasing Specialist.
- Identify and implement individualized goals tailored the needs and abilities of each branch.
- Analyzed weekly leasing reports and foresaw occupancy trends and tracked advertising, promotions, and publications.
- Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Liaise between owners and asset management teams.
- Managed home self-showing services.
- Improved customer satisfaction by finding creative solutions to problems.
- Planned new projects by adhering to client specifications and communicating specifications to contracting team.
- Supervised remodeling projects at client homes, keeping projects on track.
- Minimized costs by working and negotiating with multiple suppliers of necessary materials.
- Determined financial estimates for clients based on length and requirements of desired remodeling.
- Delegated work to staff, setting priorities and goals.
- Inspected sites before and after construction projects.
- Trained and monitored employees to teach daily tasks and improve performance.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Conducted site pre-inspections and coordinated post-construction audits.
Area Property Manager
Austin 360 Home
Austin, TX
08.2015 - 10.2017
- Developed and implemented strategic plan for property management.
- Assisted owners with analyzing complex real estate documents and loan agreements.
- Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
- Liaised between company and owners to address and remedy ongoing concerns.
- Managed day-to-day operations for 256 single family homes..
- Reviewed and approved or denied invoices related to property costs based on budgetary and contractual specifications.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Verified property compliance with state and federal regulations avoiding any form of discrimination or illegal practices.
- Supervised and coordinated work of Leasing Agent's, Maintenance Techs and Accounting, to optimize productivity and enhance results.
- Ensured timely production of annual rent, operating expense and real estate tax adjustments.
- Planned and conducted team meetings on weekly basis to enable residents to voice concerns and provide forum for issues to be addressed.
- Implemented business strategies to maximize tenant satisfaction and reduce vacancies.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Property Manager
512 Living
Austin, TX
03.2011 - 08.2015
- Oversaw six multi-family, class C properties totaling 842 units.
- Worked with owners to identify, develop and achieve community goals and objectives.
- Developed and managed highly skilled on-site staff through effective recruitment, training and motivation.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Oversaw budgeting process for assigned properties.
- Achieved highest possible net operating income by implementing cost control and revenue improvement programs.
- Coordinated major remodeling projects in 2014.
- Oversaw daily operations, maintenance and administration of various properties.
- Acted as liaison between construction manager and tenant during build-out phase of tenant suite.
- Recognized for fostering good working relationships with owners, residents and board members.
- Regularly updated asset management staff regarding leasing and property status.
Education
BBA -
Shaw University
Raleigh, NC05.2011
Skills
- Single-Family Property Management
- Build To Rent
- Multi-Family Property Management
- Student Housing
- Short Term Rentals/Airbnb (STR)
- LIHTC/Section 8-HCV/Affordable Housing
- Property Rehabilitation
- New Construction
- Lease Ups
- HOA
- Property Onboarding and Offboarding
- Sales and marketing strategies
- Operational management
- International relations
- Customer and vendor relations
- Personnel oversight
- Brand development
- Federal regulations
- Project management
- Strategic development
- Recordkeeping compliance
- New business development
- Safety protocol
- Delivery fleet management
- Staff supervision
Certification
- NALP
- CAM
- CPM
- Public Notary
Software Experience
Entrata
Yardi Voyager
Buildium
Propertyware
Appfolio
Nationwide Compliant
Buildtopia
Sage
MRI
CRM
OneSite
Real Page
Blue Moon Software
Rently
Sales Force
Matrix/MLS
Concur
Expensify
Microsoft Suite
Google Suite
Excel
Workday
ADP
Zenefits
Market Experience
- TEXAS
- FLORIDA
- GEORGIA
- TENNESSEE
- OHIO
- NORTH CAROLINA
- ALABAMA
- MISSISSIPPI
- ARIZONA
- KANSAS
- KENTUCKY
- NEVADA
- COLORADO
Timeline
Property Manager
ZRS Management
10.2023 - Current
Sr. Property Manager
Camden Homes
02.2023 - 10.2023
Director of Property Management
ManagePro
03.2021 - 01.2023
Regional Manager
Amherst/Main Street Renewal
10.2017 - 10.2020
Area Property Manager
Austin 360 Home
08.2015 - 10.2017
Property Manager
512 Living
03.2011 - 08.2015
BBA -
Shaw University