Amandeep Kaur
Ottawa,ON
Summary
Dynamic Human Resources Generalist with 5 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Amazon
06.2019 - Current
- Employee handbook and policy development.
- Benefit plan selection, enrollment and administration.
- Compliance management.
- Employee and team relations.
- Training and career development.
- Performance management.
- Recruiting and onboarding.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Customer Service Representative
City Of Brampton
01.2021 - 07.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Human Resources Generalist
Apptunix
05.2016 - 08.2017
- Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
- Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
- Developed and enforced company policy and procedures relating to human resources activity.
- Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Education
One Year Diploma - HR Management- Part-Time [Pursuing]
Sheridan College
Brampton,ONMaster of Science - Cloud Computing
Lambton College
Sarnia, ON04.2019
Master of Science - Masters Of Computer Applications
Panjab University
Chandigarh, India05.2016
Skills
- Team Management
- Payroll
- Attendance Management
- Report Generation
- Change Implementation
- Personnel Engagement
- Microsoft Office
- Talent Management
- Human Resources Management
- HRIS Applications
Certification
- CHRP - In Progress
Timeline
Customer Service Representative
City Of Brampton
01.2021 - 07.2021
Human Resources Business Partner
Amazon
06.2019 - Current
Human Resources Generalist
Apptunix
05.2016 - 08.2017
One Year Diploma - HR Management- Part-Time [Pursuing]
Sheridan College
Master of Science - Cloud Computing
Lambton College
Master of Science - Masters Of Computer Applications
Panjab University