Amandeep Kaur
Verona
Summary
Restaurant Manager with expertise in general operations management, staff development and training, recruitment and vendor negotiations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Restaurant Manager
Self-employeed
Middleton, WI
03.2015 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Staffing Coordinator/Operations Assistant
Software Catalysts
Woburn, MA
11.2013 - 01.2015
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Worked closely with other departments within the organization to address workforce planning needs effectively.
Technical Recruiter
Saini Tech Services
Malden, MA
08.2012 - 10.2013
- Successfully filled numerous hard-to-source roles by utilizing creative search methods and tapping into niche networks.
- Developed strong rapport with candidates, providing support during interviews, offer negotiations, and onboarding process.
- Sourced and selected applicants for technical positions within company.
- Streamlined recruitment processes for improved efficiency, utilizing applicant tracking systems and recruiting software.
Retail Assistant Manager
CVS Pharmacy
Cambridge, MA
09.2008 - 06.2012
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
BBA -
Suffolk University
Boston, MA05.2011
Skills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Staff Scheduling
- Supervisory skills
- Relationship Building
Languages
English
Hindi
Punjabi
Timeline
Restaurant Manager
Self-employeed
03.2015 - 08.2024
Staffing Coordinator/Operations Assistant
Software Catalysts
11.2013 - 01.2015
Technical Recruiter
Saini Tech Services
08.2012 - 10.2013
Retail Assistant Manager
CVS Pharmacy
09.2008 - 06.2012
BBA -
Suffolk University