AMANDEEP KAUR GILL
Winnipeg,Canada
Summary
To be a part of an organization that provides opportunities for learning and enables my growth along with organization. More than 5 years of management experience.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
FedEx Ground
Winnipeg, Canada
06.2020 - Current
- Plans, organizes, staffs, directs and controls the day-to-day operations.
- Responsible for managing and assigning employees to ensure the efficient sortation of packages through the sortation, minimizing operational cost and maximizing operational quality, including (in conjunction with the linehaul department) the movement, tracking and administration of trailers.
- Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.
- Determines opportunities for improvement of key metrics and executes action plans to achieve results.
- Educates hub staff, including other management employees, and ensures compliance with all FXG policies/procedures and applicable governmental regulations.
- Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals.
- Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters.
- Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including quality assurance, SWAK, hazardous materials, and dock safety.
Sales Associate
WINNERS
Winnipeg, Canada
02.2016 - 03.2021
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers' questions.
- Directs customers by escorting them to racks and counters.
Operation Admin
FedEx Ground
Winnipeg, Canada
10.2016 - 06.2020
- Responsible for performing the clerical and administrative functions for any station operational areas, including linehaul, records management, quality assurance and customer service.
- Tends to be damaged and incorrectly addressed packages in a timely manner to optimize delivery time.
- Provides clerical support to various management and operational functions.
- Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day.
- Ensures all packages receive appropriate scan statuses.
- Inspects and handles hazardous material damages as per policy.
- Ensures all loose product is accounted for as per company policy.
- Research missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review.
- Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management.
Package Handler
FedEx Ground
Winnipeg, Canada
10.2015 - 10.2016
- Sorting packages and ensuring they are properly routed.
- Loading and unloading parcels into/from the FedEx Ground vehicles.
- Scanning packages to ensure they are appropriately tracked.
- Working with management to resolve safety-related issues.
Store Associate
Taco Time
Winnipeg, Canada
06.2015 - 01.2016
- Maintains, cleans, and sanitizes workstations.
- Receive and prepare orders in timely manner.
- Follows all safety and sanitation guidelines and regulations to ensure quality food service.
Education
Master’s degree of Business Administration -
Lovely Professional University
India01.2011
Bachelor’s degree of Computer Application -
Punjabi University
India01.2009
Skills
- Safety and compliance
- Management and planning
- Training and coaching
- Employee engagement
- Operations management
- Effective communication
Timeline
Operations Supervisor
FedEx Ground
06.2020 - Current
Operation Admin
FedEx Ground
10.2016 - 06.2020
Sales Associate
WINNERS
02.2016 - 03.2021
Package Handler
FedEx Ground
10.2015 - 10.2016
Store Associate
Taco Time
06.2015 - 01.2016
Master’s degree of Business Administration -
Lovely Professional University
Bachelor’s degree of Computer Application -
Punjabi University
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