Amando Gutierrez
Yonkers,NY
Summary
Hardworking food server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
9
9
years of professional experience
Work History
Restaurant Food Server
Epstein's Kosher Deli
Yonkers, NY0
05.2015 - 04.2024
- Provided guests with accurate wait times for food orders while they waited.
- Complied with all sanitation regulations within restaurant's guidelines.
- Suggested menu items to customers based on their preferences.
- Organized tables quickly so new guests could be seated in a timely fashion.
- Greeted customers and provided them with menus.
- Received payment from customers and returned correct change when necessary.
- Brought food and drinks out to tables, ensuring accuracy of order.
- Ensured that all patrons were aware of daily specials offered by restaurant.
- Took orders for food and beverages, accurately recorded them, and relayed to kitchen staff.
- Performed opening and closing duties such as restocking supplies, cleaning work stations.
- Offered dessert options at the end of each meal.
- Checked in with diners throughout the meal to ensure satisfaction.
- Cleared used dishes from tables during and after meals.
- Resolved customer complaints courteously and efficiently.
- Provided excellent customer service through active listening and problem solving skills.
- Delivered exceptional service by anticipating guest needs and fulfilling requests promptly.
- Answered questions about menu selections and made recommendations when requested.
Education
GED -
Rochambeu School
White PlainsSkills
- Menu knowledge
- Professional Appearance
- Food allergy awareness
- Social Perceptiveness
- Table Setting
- Food Delivery
- Supply Restocking
- Order Management
- Guest Engagement
Languages
Spanish
Native/ Bilingual
Referral contact information:
Raymer Cardona
Manager at Half Moon Restaurant
347-640-8376
rcardona@harvest2000.com
Timeline
Restaurant Food Server
Epstein's Kosher Deli
05.2015 - 04.2024
GED -
Rochambeu School
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