Amandra Bingmon
Greenwood,MS
Summary
Seeking a program aid position where I can utilize my customer service background to provide exceptional support to teachers and students. Excellent verbal and written communication skills, with the ability to build positive relationships and fostering a welcoming classroom. Dedicated and willing to take on any task.
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Overview
20
20
years of professional experience
Work History
Customer Service Representative
Teleperformance USA
Greenwood
02.2022 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Hotel Front Desk Clerk
Best Western
Greenwood, MS
08.2016 - 11.2018
Sandwich Artist/Cashier
Subway
Greenwood, MS
05.2012 - 06.2015
Waitress/Hostess
Shoney's
Greenwood, MS
10.2010 - 02.2012
Box room
Heartland Catfish
Itta Bena, MS
08.2006 - 02.2009
Spiral worker
Heartland Catfish
Itta Bena, MS
08.2004 - 06.2006
Education
Some college -
Skills
- Guest Services
- Front Desk
- Multi-line Phone Systems
- Night Audit
- Guest Relations Experience
- Office Management
- Accounts Receivable
- POS
- Cleaning Experience
- Auditing
- Host/Hostess
- Microsoft Excel
- Serving Experience
- Financial Report Writing
- Educational assistance
- Early Childhood Education
Assessments
- Customer focus & orientation, Proficient, 12/01/21
- Customer service, Highly Proficient, 12/01/21
- Sales skills, Familiar, 12/01/21
- Call center customer service, Proficient, 12/01/21
Timeline
Customer Service Representative
Teleperformance USA
02.2022 - Current
Hotel Front Desk Clerk
Best Western
08.2016 - 11.2018
Sandwich Artist/Cashier
Subway
05.2012 - 06.2015
Waitress/Hostess
Shoney's
10.2010 - 02.2012
Box room
Heartland Catfish
08.2006 - 02.2009
Spiral worker
Heartland Catfish
08.2004 - 06.2006