Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amani Hayes-Lawson

Austin,TX

Summary

Experienced Manager with the ability to grow existing accounts as well as as establish new business relationships. A proven track record for meeting and exceeding sales and profit goals. A dedicated leader with the ability to increase employee enthusiasm and production at all levels and in all departments. The ability to put customer first in all settings.

Overview

9
9
years of professional experience

Work History

General Manager

Kwik Kar Lube And Tune
2022.09 - 2024.01
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies
  • Streamline processes for vehicle inspections and repair recommendations
  • Hire and train employees and technicians
  • Implement standards and practices to increase growth
  • Maintain customer satisfaction and retention
  • Oversee marketing strategies to increase business
  • perform overflow mechanical services

Automotive Technician

Frys Automotive
2020.03 - 2022.07
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues
  • Perform any and all vehicle repair including preventative maintenance and engine overhaul
  • Ensure safety of all vehicles prior to completion of work
  • Ability to flag 70+ hours weekly with less than 2% comeback rate
  • Significant work with Cummins, Powerstroke, and Duramax

Apprentice Technician

Heaths Auto Service
2019.01 - 2020.03
  • Enhanced equipment performance by conducting regular maintenance and repairs, ensuring minimal downtime
  • Perform vehicle repairs under guidance of mentor
  • Perform vehicle alignments under guidance of mentor

Internet Sales Manager

Planet Chrysler Dodge Jeep Ram
2017.04 - 2018.12
  • Increased sales revenue by identifying and targeting high-potential markets and customer segments
  • Build trusting relationship with customers to provide service for the lifetime of vehicle ownership
  • Maintain contact with all customers to provice avenue for sale in future

Specialist

US Army
2015.01 - 2018.01
  • Analyzed financial data
  • Maintained files and prepare financial reports and budgets
  • Reviewed contracts, invoices and receive reports

Education

High School Diploma -

School Without Walls
Washington, DC
05.2014

Skills

  • Business Development
  • Financial Administration
  • Operations Oversight
  • Vehicle Inspection
  • Alignments Experience
  • Customer Service
  • Staff Supervision
  • P&L Management
  • Payroll Management

Timeline

General Manager

Kwik Kar Lube And Tune
2022.09 - 2024.01

Automotive Technician

Frys Automotive
2020.03 - 2022.07

Apprentice Technician

Heaths Auto Service
2019.01 - 2020.03

Internet Sales Manager

Planet Chrysler Dodge Jeep Ram
2017.04 - 2018.12

Specialist

US Army
2015.01 - 2018.01

High School Diploma -

School Without Walls
Amani Hayes-Lawson