Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amani Rivas

Miami,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Sales Associate

Roche Consulting
Miami, FL
10.2023 - 01.2024
  • Worked with marketing team to create successful events for clients
  • Provided excellent customer service at daily events
  • Demonstrated a solid understanding of the clients products and promotions
  • Identified and assessed customers’ needs to achieve satisfaction
  • Performed informal and formal needs assessments for each customer to recommend appropriate goods and services.
  • Interviewed potential candidates daily
  • Trained new workers weekly

Customer Service Representative

Acqualina Mansions
Miami, FL
07.2023 - 10.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Processed payments from customers for room charges and incidentals.
  • Answered phone calls and responded to inquiries from guests or other departments in a professional manner.
  • Greeted guests upon arrival, provided customer service and checked-in and checked-out hotel guests.

Juicer

Joe & The Juice
Aventura, FL
05.2022 - 09.2023
  • Helped customers pick best products based on individual health and fitness needs.
  • Maintained safe food handling practices to prevent germ spread.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Cashier

Publix
Miami, FL
06.2021 - 01.2022
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.

Sandwich Artist

SUBWAY
Aventura, FL
03.2021 - 11.2021
  • Boosted customer satisfaction by quickly addressing and resolving complaints and answering questions.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Restocked supplies, condiments, and food according to dates.
  • Kept customer and food preparation areas clean and well-organized.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami
06.2025

High School Diploma -

Miami Arts Charter
Miami, FL
06-2023

Skills

  • Time management
  • Customer service
  • Organization
  • Computer proficiency
  • Conflict resolution
  • Detail-orientated
  • Strong communicator
  • Cash management
  • Financial Transactions

Languages

Spanish
Full Professional
Creole
Professional

Timeline

Sales Associate

Roche Consulting
10.2023 - 01.2024

Customer Service Representative

Acqualina Mansions
07.2023 - 10.2023

Juicer

Joe & The Juice
05.2022 - 09.2023

Cashier

Publix
06.2021 - 01.2022

Sandwich Artist

SUBWAY
03.2021 - 11.2021

Associate of Arts - Business Administration And Management

Miami Dade College

High School Diploma -

Miami Arts Charter

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Amani Rivas