Amani Sellers
Garland,United States
Summary
Experienced head cashier with a proven track record of efficiently managing cashier operations and delivering top-notch customer service. Skilled in training and supervising cashier teams to guarantee seamless transactions and address customer inquiries effectively. Demonstrates a high level of proficiency in cash handling procedures and maintaining precise financial records, ensuring accuracy and compliance at all times.
Overview
4
4
years of professional experience
Work History
Head Cashier
Home Depot
04.2023 - Current
- Supervised and trained a team of cashiers to ensure high levels of customer satisfaction and accuracy.
- Managed front-end operations, including opening and closing registers, resolving customer issues, and monitoring line flow.
- Conducted cash drawer audits, reconciled registers, and ensured compliance with cash handling procedures.
- Provided timely coaching and feedback to team members to improve performance and service quality.
- Assisted in scheduling, break management, and shift transitions to optimize staffing and productivity.
- Maintained a clean and organized front-end environment aligned with Home Depot’s safety and appearance standards.
- Supported special promotions and seasonal events, ensuring smooth customer transactions and product awareness.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
Assistant Manager
Snipes USA
03.2021 - 06.2024
- Supervised and developed store associates, promoting a high-energy team environment focused on exceptional customer service and sales performance.
- Promoted multiple times within the company, progressing from Sales Associate to Cashier, Head Cashier, Keyholder, and ultimately Assistant Manager due to strong performance, leadership, and reliability.
- Assisted in daily store operations, including opening/closing procedures, cash management, inventory control, and visual merchandising.
- Provided leadership on the sales floor, resolving customer concerns promptly and professionally to ensure a positive shopping experience.
- Trained staff on company policies, product knowledge, and sales techniques to drive individual and team success.
- Supported scheduling, shift coverage, and break management to ensure proper floor coverage and workflow.
- Maintained store cleanliness, safety, and compliance with Snipes USA’s brand and operational standards.
- Contributed to the execution of marketing campaigns and seasonal promotions, ensuring effective product placement and customer engagement.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
Criminal Justice
University of North Texas
Dallas, Texas12-2025
Associates of Arts -
Dallas College - Richland Campus
Dallas, TX05.2023
High School Degree -
Garland High School
Garland, Texas06.2021
Skills
- Leadership
- Communication
- Cash Handling
- Customer Service
- Collaboration Talent
- Problem Solving
- Critical Thinking
- Time management strength
- Store opening/closing procedures
- Adaptability and dependability
Timeline
Head Cashier
Home Depot
04.2023 - Current
Assistant Manager
Snipes USA
03.2021 - 06.2024
Criminal Justice
University of North Texas
Associates of Arts -
Dallas College - Richland Campus
High School Degree -
Garland High School
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