Amani Wide
North Las Vegas,NV
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Cashier
7-11
Oklahoma City, OK
10.2023 - 06.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Checked personal identifications during alcohol and tobacco sales.
- Answered customer questions and provided store information.
- Helped with purchases and signed customers up for rewards program.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Greeted customers promptly and responded to questions.
- Followed company security procedures for handling large sums of money.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Maintained work area and kept cash drawer organized.
Shift Lead
Carl's Jr
Las Vegas, NV
10.2020 - 10.2022
- Checked orders for quality and completeness.
- Maintained cleanliness and organization of the work area to uphold company standards.
- Adhered to all health code regulations while preparing food items for customers.
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Upheld company standards and compliance requirements for operations.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Education
High School Diploma -
Canyon Springs
Las Vegas, NV06-2022
Skills
- Drawer balancing
- Customer assistance
- Dependability and reliability
- Basic math
- Guest inquiries
- Credit card processing
- Point-of-sale system
- Cash management
- Professionalism and courtesy
- Decision making aptitude
- Customer relations
- Inventory restocking
- Reliability and punctuality
- Attention to detail
- Work ethic and integrity
- Empathy and patience
- Customer service excellence
- Written and verbal communication
- Money handling
Timeline
Cashier
7-11
10.2023 - 06.2024
Shift Lead
Carl's Jr
10.2020 - 10.2022
High School Diploma -
Canyon Springs