Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Lead Sales Associate
Dollar General
06.2018 - Current
Handled cash register operations and customer transactions
Resolved customer issues promptly
Stocked merchandise following company standards.
Greeted customers with kindness, and smile.
Special Education Paraprofessional
Ogilvie Elementary School
09.2019 - 01.2023
Managed challenging behaviors using de-escalation techniques learned through CPI training.
Maintained student support using accommodations,
Interacted with students with empathy and patience.
detailed documentation and information collection assisting the team at helping the academic growth of students
Housing Manager
Heritage House
05.2018 - 09.2019
Trained new staff members on policies and procedures.
Collaborated with county assistance to provide support services for residents in need, such as financial assistance or mental health resources.
Calculated tenant rent amounts to prepare leases and contracts.
Communicated effectively with with staff.
Insurance Billing Specialist and Receptionist
Regional Eye Associates
04.2015 - 05.2018
Minimized errors in claims submissions through regular cross-checking of CPT and ICD codes against medical documentation.
Ensured strict adherence to HIPAA guidelines while handling sensitive patient information during the billing process.
Assisted patients in understanding their coverage benefits, providing clear explanations and addressing any concerns or questions.
Provided exceptional customer service to patients when discussing billing matters, demonstrating empathy and professionalism at all times.
Education
Certificate - Medical Billing, Coding And Office Administration
Ross Medical Education Center
Morgantown, WV
04.2015
High School Diploma -
Becker High School
Becker, MN
01.2008
Skills
Customer Service
Goal-Oriented
Cash Handling Accuracy
Flexible Schedule
Claim submission
Billing and Invoicing
Data Analysis
Invoice Generation
Account Posting
Verbal and written communication
Timeline
Special Education Paraprofessional
Ogilvie Elementary School
09.2019 - 01.2023
Lead Sales Associate
Dollar General
06.2018 - Current
Housing Manager
Heritage House
05.2018 - 09.2019
Insurance Billing Specialist and Receptionist
Regional Eye Associates
04.2015 - 05.2018
Certificate - Medical Billing, Coding And Office Administration
Ross Medical Education Center
High School Diploma -
Becker High School
Quote
“Work hard in silence, let success make your noise”