Amara Amos
Nashville,TN
Summary
Committed to delivering exceptional service and ensuring long-term customer satisfaction. Proficient in customer service best practices and equipped with a solid understanding of various options to meet customer needs. Demonstrates strong organizational skills and reliability in managing multiple priorities. Proactive team player willing to take on additional responsibilities to contribute to team goals. Detail-oriented and dedicated, with the ability to handle multiple projects simultaneously with accuracy. Seeking a full-time position that offers professional challenges, utilizing strong interpersonal skills, time management, and problem-solving abilities. Committed to personal and professional growth opportunities.
Overview
4
4
years of professional experience
Work History
Crew Member
Slim and Husky's BNA
2023.10 - Current
- As a crew member at Slim and Husky's, I help deliver great customer service, prepare pizzas, maintain cleanliness, work well with the team, and follow company policies
- The airport environment adds an element of fun and diversity to your work.
- Cleaned and sanitized work areas, utensils and equipment.
- Demonstrated expertise in various pizza-making techniques, including hand-stretching dough and using a wood-fired oven for authentic taste.
- Communicated with management on food inventory stock to request order placement.
Crew Member
Shake Shack hmshost
2022.11 - 2023.09
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Picker/Packer
Amazon
2021.11 - 2022.11
- Stocked designated items on shelves, end caps and displays.
- Maintained compliance with all relevant regulations regarding packaging materials, hazardous goods handling, and waste disposal practices within the facility.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Barista/Cashier
Starbucks
2019.12 - 2021.11
- As a barista and cashier at Starbucks, I was responsible for providing exceptional customer service by greeting, taking orders, and preparing a variety of coffee drinks and food items
- I handled cash, credit, and mobile payments while ensuring accurate transactions and maintaining a clean and organized work area
- Additionally, I was responsible for following all safety and sanitation protocols and collaborating with other team members to ensure efficient operations during peak hours
- Overall, my duties involved ensuring a pleasant and enjoyable experience for all customers at Starbucks.
Education
Holistic Health
05.2022
Skills
- Supervising experience
- Food preparation
- Packaging
- Load & Unload
- Cash register
- Cleaning Experience
- Cash handling
- Assembly
- Warehouse Experience
- Cooking
- Order Picking
- Portuguese
- Picking & packing
- Customer service
- English
- Kitchen Experience
- Hospitality
- Safety awareness
- Integrity and Honesty
- Money Handling
- Multitasking and Organization
- Visual Communication
- Sales and Promotions
- Payment Processing
- Clear Communication
Timeline
Crew Member - Slim and Husky's BNA
2023.10 - Current
Crew Member - Shake Shack hmshost
2022.11 - 2023.09
Picker/Packer - Amazon
2021.11 - 2022.11
Barista/Cashier - Starbucks
2019.12 - 2021.11
Institute For Integrative Nutrition - , Holistic Health
Riverdale High School - ,
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