Amara Dodds
McKenzie County Pediatric Therapy Clinic
Watford City,ND
2
years of professional experience
Detail-oriented professional with a strong background in office administration and customer relations. Proven ability to manage patient records and optimize scheduling processes, ensuring efficient clinic operations and improved patient satisfaction.
Detail-oriented professional with a strong background in office administration and customer relations. Expertise in managing patient records and optimizing scheduling processes, contributing to enhanced clinic efficiency and superior patient experiences.
Work History
Receptionist
1 Year- Greeted and assisted patients, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments using clinic management software, optimizing calendar efficiency.
- Maintained patient records and confidentiality adhering to HIPAA regulations.
- Collaborated with team members to enhance patient experience and clinic workflow.
- Maintained confidentiality of information regarding clients and company.
- Provided administrative support by preparing documents and updating files.
Assistant Teacher
1 Year 1 Month- Facilitated classroom activities, promoting collaboration and communication among students.
- Supported lead teacher in managing classroom behavior and maintaining a positive learning environment.
- Assisted in developing engaging lesson plans to enhance student learning experiences.
- Implemented educational games and hands-on activities to reinforce key concepts and skills.
- Collaborated with staff to create inclusive educational strategies for diverse learning needs.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Education
High School Diploma
Bachelor of Science - Communication Sciences And Disorders
Skills
Patient record management
Scheduling appointments
Multi-line management
Office administration
Customer/Client relations
Patient management
Organizational skills
Time management
Verbal and written communication
Certifications
CPR Certified
Epic software trained
Timeline
Receptionist
McKenzie County Pediatric Therapy Clinic
08.2025 - 08.2026Read More
Assistant Teacher
McKenzie County KidStop
07.2024 - 08.2025Read More
Watford City High School
High School Diploma
Read More
University of North Dakota
Bachelor of Science from Communication Sciences And Disorders
Read More