Raven Irish
McAlester,OK
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
12
12
years of professional experience
Work History
Receptionist
McAlester Family Eyecare
McAlester, OK
07.2020 - Current
- Greeted patients and managed front desk operations at a family-focused eyecare clinic.
- Scheduled appointments and maintained accurate patient records in the system.
- Assisted patients with insurance verification and billing inquiries effectively.
- Filed patients' glasses according to insurance policies to streamline processing.
- Coordinated referrals and scheduling to enhance patient flow and service delivery.
- Counted cash and verified daily financial totals to ensure accuracy and accountability.
Bank Teller/Customer Service Representative
The Bank NA
McAlester, OK
07.2017 - 07.2020
- Processed customer transactions efficiently and accurately at The Bank NA.
- Assisted customers with account inquiries and provided product information.
- Managed cash drawer, ensuring proper cash handling and reconciliation daily.
- As a CSR I was responsible for making debit cards and opening new accounts.
- I was responsible for the ATM and for giving any overrides.
- I was responsible for the Vault on the days I was the Head Teller.
Hostess/Server
Petes Place
McAlester, OK
07.2014 - 07.2017
- Managed reservations and organized seating charts efficiently.
- Greeted and seated guests promptly to enhance dining experience.
- Took food and drink orders accurately for table service.
Education
McAlester High School
McAlester, OKSkills
- Patient scheduling
- Insurance verification
- Cash handling
- Record keeping
- Customer relationship management
- Transaction processing
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Team collaboration
- Conflict resolution
- Telephone skills
- Greeting and seating clients
- Multi-line telephone systems
- Calm demeanor
- Patient record management
- Patient intake
Language
- I know a little bit of American Sign Language
Timeline
Receptionist
McAlester Family Eyecare
07.2020 - Current
Bank Teller/Customer Service Representative
The Bank NA
07.2017 - 07.2020
Hostess/Server
Petes Place
07.2014 - 07.2017
McAlester High School