Amara Morgan
Gadsden,Alabama
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Service Writer and Office Administrator
TriGreen Equipment of Gadsden
Gadsden, AL
04.2025 - Current
- Managed customer inquiries and service requests efficiently to enhance client satisfaction.
- Document service orders and tracked job progress in a dealership management system.
- Coordinate with technicians to ensure timely completion of repairs and maintenance services.
- Provide detailed estimates for service work, ensuring transparency for customers.
- Keep track of large amounts of cash flow. Ranging up to $100,000.
- Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Manage appointment scheduling and itinerary coordination for both clients and personnel.
Ophthalmology Technician
Vision America Of Gadsden/Oxford/Albertville/Ashland
Gadsden, 35901
10.2023 - 04.2025
- Prepared patients for examination by taking medical history and vital signs.
- Monitored and documented patient progress during office visits, facilitating timely communication of changes to the physician.
- Conducted diagnostic tests, including visual acuity testing, retinal photography, tonometry, and pachymetry, to assist in accurate diagnosis.
- Prepped sterile fields for minor in-office procedures.
- Manage prescription refills.
- Maintained accurate patient records in electronic health record systems.
Education
High School Diploma -
Gaston High School
Gadsden, AL05.2021
Skills
- Medical Office Experience
- Medical Recordkeeping
- Appointment scheduling
- Service documentation
- Payment processing
- Data entry
- Service cost analysis
- Customer service
- Medical Terminology
- Patient Care
- Warranty management
- Status reporting
- Problem-solving skills
- Attention to detail
- Teamwork
- Reliability
- CPR certification
Timeline
Service Writer and Office Administrator
TriGreen Equipment of Gadsden
04.2025 - Current
Ophthalmology Technician
Vision America Of Gadsden/Oxford/Albertville/Ashland
10.2023 - 04.2025
High School Diploma -
Gaston High School