Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for the completion of job related task. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
10.2023 - Current
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded vehicle and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Communicated with customers to make them aware of changes to routes and delivery schedules.
Kept detailed mileage and fuel reports to track overall fuel costs.
Followed corporate procedures to maintain company and customer data confidentiality.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Live-Out Nanny
Sanna And Noel Schneeberger
03.2021 - Current
Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
Resolved conflicts between siblings or peers by employing effective problem-solving techniques promoting harmonious relationships.
Assisted in potty training efforts for toddlers while maintaining a patient and supportive approach.
Cultivated strong relationships with parents, ensuring open communication regarding their child''s progress and needs.
Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
Implemented creative learning opportunities to enhance cognitive growth through arts and crafts projects.
Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
Maintained detailed records of each child''s habits, developmental milestones achieved during my care period.
Supported families during transitions such as new sibling arrivals or moving homes providing extra care and attention required.
Administered medications when necessary following parents'' instructions and guidelines closely monitoring any adverse reactions.
Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
Identified warning signs of emotional and developmental problems in children.
Supervised children engaged in physical activity, learning and social skills with peers.
Event Planner Associate
Power Play Family Entertainment Center
03.2019 - 01.2024
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Utilized data-driven insights to optimize future events based on attendee feedback.
Enhanced event experiences by meticulously planning and executing memorable occasions.
Designed visually appealing promotional materials for various types of events.
Expertly navigated challenges during event planning stages, finding innovative solutions to minimize disruptions.
Fostered strong relationships with clients, consistently exceeding their expectations and securing repeat business.
Managed budgets effectively, delivering high-quality events within financial constraints.
Developed creative concepts for various events, resulting in unique and engaging experiences.
Increased overall client satisfaction through diligent attention to detail in every aspect of event planning.
Provided exceptional customer service by promptly addressing client inquiries and concerns throughout the event process.
Coordinated schedules and timelines for events.
Reviewed event bills to confirm accuracy and approve payment.
Created and maintained event expenditures, budgets and timelines in job-related software.
Monitored and controlled event expenditures to meet budgets.
Analyzed event costs to identify areas of improvement and cost savings.
Server
Delaware Highlands Assisted Living
03.2017 - 09.2017
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with the residents.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Assisted in training new hires, providing guidance on company standards and best practices.
Set positive tone for entire dining experience as first point of contact for incoming residents.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Arts - Early Childhood Education
University of Missouri - Kansas City
Kansas City, MO
05.2026
No Degree - Real Estate
Keller Williams
Overland Park, KS
10.2022
Associate of Arts - Liberal Arts And General Studies
Kansas City Kansas Community College
Kansas City, KS
05.2020
High School Diploma -
Washington High School
Kansas City, KS
05.2020
Skills
Quality Assurance
Documentation Management
Expert Problem Solving
Customer Relations
Proficient in Microsoft software
Advanced Communication
Timeline
Delivery Driver
DoorDash
10.2023 - Current
Live-Out Nanny
Sanna And Noel Schneeberger
03.2021 - Current
Event Planner Associate
Power Play Family Entertainment Center
03.2019 - 01.2024
Server
Delaware Highlands Assisted Living
03.2017 - 09.2017
Bachelor of Arts - Early Childhood Education
University of Missouri - Kansas City
No Degree - Real Estate
Keller Williams
Associate of Arts - Liberal Arts And General Studies