Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Amara Seger

Villa Rica,USA

Summary

Diligent customer service rep with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Professional customer service expert with strong communication and problem-solving skills. Proven ability to handle customer inquiries and resolve issues efficiently while maintaining high standards. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, empathy, and results-driven approach in high-pressure environments.

Customer service professional with proven track record in delivering high-quality support in call center environment. Known for reliability and adaptability in meeting customer needs. Adept at fostering teamwork and achieving results through effective collaboration and customer engagement.

Experienced with managing customer interactions and providing effective solutions. Utilizes communication and problem-solving skills to address customer concerns promptly. Knowledge of fostering positive customer relationships and maintaining high service standards.

Overview

18
18
years of professional experience
1
1
Certification

Work History

CXR

AnywhereWorks
Villa Rica, GA
12.2025 - 03.2026
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

CX Agent

AnywhereWorks
- 01.2026

Driver

Uber
Acworth, GA
07.2018 - 01.2026
  • Navigated routes efficiently to ensure timely passenger drop-offs and pick-ups.
  • Maintained cleanliness and functionality of vehicle to enhance passenger experience.
  • Adapted quickly to changing traffic conditions and customer requests for seamless service.
  • Engaged with passengers professionally, providing a safe and comfortable ride environment.
  • Utilized GPS technology to optimize travel routes and minimize wait times.
  • Monitored vehicle performance, reporting maintenance needs promptly for operational efficiency.
  • Ensured compliance with local traffic regulations and safety protocols during all trips.
  • Collected feedback from passengers to continuously improve service quality and satisfaction levels.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.

Freelancer

Self Employed Writer
Acworth, GA
08.2016 - 02.2017
  • Developed engaging content for diverse platforms to enhance client visibility
  • Researched and analyzed industry trends to inform writing strategies
  • Collaborated with clients to understand project requirements and deliver tailored solutions
  • Edited and proofread materials to ensure clarity, consistency, and adherence to guidelines
  • Created compelling narratives that resonate with target audiences across various mediums

Phlebotomist

Tanner Health System
Carrollton, GA
09.2016 - 02.2017
  • I moved to Acworth, couldn't commute 2 hours one way.

Store Manager

Swifty Save
Villa Rica, GA
02.2016 - 12.2016

Cashier/Shift Leader

Swifty Save
Villa Rica, GA
08.2008 - 02.2016

Voice Actor

Self Employed Web
Temple, GA
04.2008 - 06.2008
  • Developed diverse character voices for various animations and commercials.
  • Collaborated with clients to understand project requirements and creative direction.
  • Edited audio recordings using industry-standard software for optimal sound quality.
  • Delivered voiceovers that enhanced storytelling and audience engagement in projects.

Education

Phlebotomy Technician - Phlebotomy

Covenant Medical Training
Douglasville, GA
10-2015

High School Diploma -

Temple High School
Temple, GA
05-2001

Skills

  • Recruiting
  • Communication skills
  • Microsoft Word
  • Pricing
  • Retail Management
  • Management
  • Merchandising
  • Customer service
  • Payroll
  • Delivery Driver Experience
  • Shift Management
  • Supervising Experience
  • Inventory Control
  • Loss Prevention
  • Cash Handling
  • Typing
  • Load & Unload
  • Assistant Manager Experience
  • Analysis skills
  • Marketing
  • Retail Sales
  • Driving
  • Social media management
  • Store Management Experience
  • Friendly, positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening

Certification

Driver's License

Timeline

CXR

AnywhereWorks
12.2025 - 03.2026

Driver

Uber
07.2018 - 01.2026

Phlebotomist

Tanner Health System
09.2016 - 02.2017

Freelancer

Self Employed Writer
08.2016 - 02.2017

Store Manager

Swifty Save
02.2016 - 12.2016

Cashier/Shift Leader

Swifty Save
08.2008 - 02.2016

Voice Actor

Self Employed Web
04.2008 - 06.2008

CX Agent

AnywhereWorks
- 01.2026

Phlebotomy Technician - Phlebotomy

Covenant Medical Training

High School Diploma -

Temple High School