Amara Smith
Kansas City,MO
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ER Registrar
Research Medical Center
08.2021 - Current
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning processes.
- Processed insurance approval forms for scheduled procedures and office visits.
- Utilized audits and controls to accurately manage cash.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
- Registered and verified patient records before triage with most up-to-date information.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Processed medical insurance claims and payments.
Cashier
HyVee Foods
01.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
Education
Associate of Science - Biology
Metropolitan Community College - Kansas City
Kansas City, MO05.2024
Skills
- Clinic Administration
- Interpersonal Communication Skills
- Calendar and Appointment Management
- Order Purchasing
- Patient File Updates
- Customer Satisfaction
- Registration Paperwork
- Insurance Authorizations
- Admissions Processes
- Taking Client Histories
- Outpatient Procedures
- Eligibility Checks
Certification
- CMAA - Certified Medical Administrative Assistant
CPR Certified
I am certified to perform CPR when needed.
Timeline
ER Registrar
Research Medical Center
08.2021 - Current
Cashier
HyVee Foods
01.2020 - 07.2021
Associate of Science - Biology
Metropolitan Community College - Kansas City