Summary
Overview
Work History
Education
Skills
Timeline
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Amare Jones

East Stroudsburg

Summary

Dynamic and reliable professional with extensive customer service experience at Walmart, excelling in cash handling accuracy and maintaining store cleanliness. Proven ability to enhance customer satisfaction through effective communication and teamwork, consistently delivering exceptional service during peak hours. Committed to fostering a positive shopping environment and ensuring operational efficiency.

Overview

4
4
years of professional experience

Work History

Store Associate

Walmart
12.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Cart pushing
  • Managed cash register when store is busy

Front End Cashier

Chic-Fil-A
10.2022 - 01.2023
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained taking food orders accurately
  • Maintained a well-organized and clean workstation, ensuring a positive experience for customers.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Barista

Dunkin' Donuts
01.2022 - 08.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Food Runner

Trackside Grill and Bar
07.2021 - 10.2021
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding customer service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.

Education

High School Diploma -

East Stroudsburg High School South
East Stroudsburg, PA
05-2024

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus
  • Organization
  • Active listening techniques
  • Inventory control
  • Store cleanliness maintenance
  • Computer literacy fundamentals
  • Team leadership
  • Stock replenishment efficiency
  • Friendly and helpful
  • Reliable and responsible
  • Honest and dependable
  • Attention to detail
  • Team cooperation

Timeline

Store Associate

Walmart
12.2024 - Current

Front End Cashier

Chic-Fil-A
10.2022 - 01.2023

Barista

Dunkin' Donuts
01.2022 - 08.2022

Food Runner

Trackside Grill and Bar
07.2021 - 10.2021

High School Diploma -

East Stroudsburg High School South

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Amare Jones