Amarea Welcome
Bronson
Summary
Proven track record in enhancing customer satisfaction and sales at Welcome Home Realty and Lawn Care Services, leveraging strong negotiation skills and empathy. Excelled in cross-selling, boosting revenue opportunities, and streamlining sales processes for efficiency. Demonstrated data entry proficiency and a goal-oriented mindset, significantly contributing to team and business success.
Overview
2
2
years of professional experience
Work History
CSR, Sales
Welcome Home Realty and Lawn Care Services
01.2023 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Implemented strategies for upselling and cross-selling, maximizing sales revenue opportunities.
- Streamlined the sales process for increased efficiency and improved customer experience.
- Negotiated contracts successfully, securing favorable terms for both parties involved in transactions.
Babysitter
Private Practice
07.2023 - 12.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Cashier
Culver's Restaurant
09.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
HSD - High School
Florida Unschoolers
Hobe Sound, FL02.2024
Skills
- Cross-selling and upselling
- Data entry proficiency
- Empathy and patience
- Performance tracking
- Strong negotiation skills
- Goal-oriented mindset
- Customer relations
- Call center operations
- Complaint handling
- Scheduling
Timeline
Babysitter
Private Practice
07.2023 - 12.2024
CSR, Sales
Welcome Home Realty and Lawn Care Services
01.2023 - Current
Cashier
Culver's Restaurant
09.2022 - 01.2023
HSD - High School
Florida Unschoolers
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