Amarey Turner
Goodyear,AZ
Summary
Motivated assistant manager with 3 years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent. Forward-thinking assistant management with proven history of leadership, planning and problem solving. Adept collaboration with assistant manager accomplishes demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Chic-Fil-A
04.2025 - Current
- Led team to enhance customer service, ensuring consistent quality and satisfaction.
- Trained and mentored new staff, fostering a collaborative team environment.
- Implemented workflow improvements that increased operational efficiency during peak hours.
- Developed training materials to improve onboarding processes for new employees.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Collaborated with management on strategic initiatives to boost sales and customer engagement.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
Assistant Manager
Chuck E cheese
06.2020 - 05.2023
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Enhanced sales by implementing merchandising and promotional improvements.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Delivery Driver
Amazon
05.2022 - 07.2024
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
- Looked for ways to go above and beyond job requirements.
- Built and maintained working relationships with peers and upper management.
- Delivered packages
Education
High School Diploma -
La Joya Community HS
05.2021
Skills
- Achieved operational excellence through effective team leadership Enhanced cash handling accuracy, resulting in improved financial performance Increased customer satisfaction by leveraging product and service expertise Strengthened team communication, leading to improved collaboration Drove business development efforts, resulting in increased customer acquisition Delivered outstanding customer service, contributing to repeat business Streamlined store management processes, enhancing overall efficiency Mentored assistant managers, fostering their professional growth Developed training programs that improved employee capabilities
Certification
- First Aid Certification
- Driver's License
- AED Certification
- BLS Certification
- CPR Certification
Accomplishments
Chick -flick-A guest compliment are a big thing at our store it take a knowledge of our amazing employees who go above and beyond with their customer and I have won three trophies and if you get card from it.
Timeline
Team Leader
Chic-Fil-A
04.2025 - Current
Delivery Driver
Amazon
05.2022 - 07.2024
Assistant Manager
Chuck E cheese
06.2020 - 05.2023
High School Diploma -
La Joya Community HS