Amari Fox
Veterinary Care representative
Miramar,FL
Summary
Passionate about animal health and wellness. Professional in handling basic needs, care and exercise. Solid background caring for diverse animals. Devoted to maintaining health and well-being. Meets diverse needs by closely observing animals and coordinating with owners or supervisors to optimize plans.
Overview
3
3
years of professional experience
Work History
Veterinary Care Representative
Chewy.com
Plantation, FL
04.2024 - Current
- Provided customer service by answering product and service related questions.
- Answered phone calls and directed them to appropriate personnel.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Filed medical records in an organized manner for easy access when needed.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Checked in patients prior to their appointment with the veterinarian or technician.
- Followed up with clients after their visits to ensure satisfaction with services provided.
- Kept track of client's payment history and updated account information accordingly.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
Kennel Technician /Veterinary Assistant
Faithful Companions Animal Clinic
Pembroke Pines, FL
05.2022 - 04.2024
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Assisted veterinarians with medical procedures such as vaccinations and spaying and neutering.
- Maintained records of animal feedings, treatments and other updates.
- Ensured cleanliness of kennels through regular sanitizing and disinfecting protocols.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Organized inventory of food, bedding supplies, toys and other items needed for animal care.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Managed kennel facility by scheduling appointments, managing customer inquiries and maintaining a safe environment for both staff and animals.
Pet Counselor /Kennel Technician
Petland Pembroke Pines
Pembroke Pines, FL
01.2022 - 04.2022
- Instructed pet owners on proper care techniques for their pets.
- Assisted pet owners in selecting the best type of food and supplies for their pets.
- Provided advice to pet owners on how to properly train their pets.
- Collaborated with veterinarians and other animal health professionals to ensure the well-being of animals.
- Educated clients about responsible pet ownership and preventive health care.
Camp Counselor
Camp Woodland
Miramar, FL
06.2021 - 08.2021
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Developed individualized behavior management plans for campers with special needs.
- Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Team Member
Chick-fil-A
Miramar, FL
12.2020 - 06.2021
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Received, processed, and stocked merchandise in accordance with store policies.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Adhered to safety guidelines while operating machinery or stocking shelves.
Education
Marine Biology (pre-veterinary Medicine Track)
Florida International University
Miami, FLSkills
- Safety Monitoring
- Exercise Management
- Care Monitoring
- Behavior Observation
- Medical Assessment
- Medication Administration
- Customer Service
- Animal Care
- Animal Observations
- Teamwork and Collaboration
- Data Entry
- Information Analysis
- Data Quality Management
Timeline
Veterinary Care Representative
Chewy.com
04.2024 - Current
Kennel Technician /Veterinary Assistant
Faithful Companions Animal Clinic
05.2022 - 04.2024
Pet Counselor /Kennel Technician
Petland Pembroke Pines
01.2022 - 04.2022
Camp Counselor
Camp Woodland
06.2021 - 08.2021
Team Member
Chick-fil-A
12.2020 - 06.2021
Marine Biology (pre-veterinary Medicine Track)
Florida International University