Amari Moore
Los Angeles,CA
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Excelled in patient communication and teamwork, significantly improving patient satisfaction and operational efficiency. Demonstrates medical software proficiency and a commitment to HIPAA compliance, ensuring top-notch patient safety and service. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dental Office Manager
Baig Dental
12.2022 - 04.2023
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
Administrative Assistant
American Skin Institute
04.2021 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information in accordance to HIPAA laws.
Education
High School Diploma -
Valley International Prep
Los Angeles, CA2018
Skills
Medical software proficiency
HIPAA Compliance
Office Administration
Strong multitasking abilities
Tech savvy
Customer Service
Teamwork and Collaboration
Professional and Courteous
Schedule Management
Insurance Billing
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Dental Office Manager
Baig Dental
12.2022 - 04.2023
Administrative Assistant
American Skin Institute
04.2021 - 07.2022
High School Diploma -
Valley International Prep
- [Area of certification] Training - [Timeframe]
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